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Topic missing replies but also information within the post

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Topic missing replies but also information within the post Empty Topic missing replies but also information within the post

Post by kvance September 6th 2017, 10:03 pm

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox, Other
Screenshot of problem : https://i.imgur.com/wPpORDW.png
Who the problem concerns : All members
When the problem appeared : I noticed it when I was editing the post this morning.
Forum link : http://xwlleague.forumotion.com/

Description of problem

Hello,

I'm trying to understand if there's a bug going on with a topic of mine or if it's a forumotion issue. I have a set topic that I update for a game we play at our forum. I did an update this morning and all of the text I added is gone. In addition all the replies that were in the thread are missing. Outside of three. The original post, an update I did, and one from a member. If you look at our topic it says there's 20 replies but there's only about 3 or so.

When I click edit post all of the post is there, but, when I hit submit, my screen looks weird for a few minutes before going to the page. Then when I look everything I typed is practically gone. There's only so much of the message.

I'm trying to understand what's going on. I can include a written example of how it SHOULD look if that'll help. Is this a problem with my forum or is this a forumotion bug? Any help would greatly be appreciated.
kvance
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http://xwlleague.forumotion.com/

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Post by Ape September 6th 2017, 10:13 pm

Hello can you help me with some questions.

when you say backup do you mean you used the tools here >> Forum Utilities
If yes what date did you use?

Did you do a back up and make sure you got news the backup was done fully before you closed the page?

how to make a backup right can be found here >> https://help.forumotion.com/t9692-the-utilities-backup-and-restore


Topic missing replies but also information within the post Left1212Topic missing replies but also information within the post Center11Topic missing replies but also information within the post Right112
Topic missing replies but also information within the post Ape_b110
Topic missing replies but also information within the post Ape1010
Ape
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Post by Ape September 6th 2017, 10:15 pm

also read this
https://help.forumotion.com/t153651-important-back-up-of-all-the-deleted-messages-and-topics

if you did a backup and it was after that date that post was made then you could have lost things our team have already fixed.


Topic missing replies but also information within the post Left1212Topic missing replies but also information within the post Center11Topic missing replies but also information within the post Right112
Topic missing replies but also information within the post Ape_b110
Topic missing replies but also information within the post Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19450
Reputation : 2011
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

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Post by SLGray September 6th 2017, 10:23 pm

Did this topic have many replies?  I mean were there over 900 replies at one time.


Topic missing replies but also information within the post Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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