Registration confirmation

by Lord Felinus January 4th 2018, 6:37 pm

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : All members
When the problem appeared : When they try to register.
Forum link : http://darkvisions.forumotion.com

Description of problem

In faq it indicated in users and groups user options captcha would allow to turn this on or off. I would like it off as no confirmation code/captcha thing is showing up for my players but I see no Captcha on off option in the section indicated. It requests a confirmation code without supplying one.
Help?

by **Ape** January 4th 2018, 11:58 pm

Hello,

Sadly the Captcha settings was removed from the ACP late last year when we had problems with google and other search systems started to ban our sites for not being safe.

Sadly the tools will not be added back to your ACP.

The FAQ have not been updated yet Sad

can you point me to the part where you see this so i can get this updated ASAP.

just a link will be fine Smile

Kind regards.

APE.

by Lord Felinus January 5th 2018, 5:35 pm

So how does one bypass this or get the captcha to show up? They only saw the confirmation code ask for no code was revealed this seems would be a major issue as need to be able to register.

by **SLGray** January 5th 2018, 6:19 pm

Ok, so the issue is that it does not appear when someone register?

by Lord Felinus January 5th 2018, 10:01 pm

Yes no captcha is appearing only the request for a onfirmation code

by **brandon_g** January 5th 2018, 11:55 pm

Hmmm, I don't see the confirmation code either.

If you want I will make a report on this, but it won't get viewed until Monday as our head office is closed for the weekend.

-Brandon

by Lord Felinus January 5th 2018, 11:58 pm

Yes please thankyou

by **brandon_g** January 6th 2018, 12:02 am

Alright, but before I can make a report I need you to try something to see if it work, may you please try re syncing the forum to see if it helps. You can do this by going to acp (admin panel)-->General-->Configuration-->All the way at the bottom there should be something that says re synchorization of the forum or something like that. Tick the box and save and then clear your browser cache and cookies and see if it helps.

Also do you have any javascripts or css installed on the forum?

@Lord Felinus
-Brandon

by **Ape** January 7th 2018, 6:55 pm

most of the time if this is missing on your forum it is down to codes added to your forum.
Please follow this.

Try and turn off all codes installed on your Javascripts. (If installed)
Turn off any CSS files you may have installed.
Turn off any Templates you may have installed.

99.9% of the time the codes are what is the problem that is why FM (forumotion) installed the option to turn this off without removing the codes.

APE.