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Accidentally cleaned out my inbox

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Solved Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 6:40 am

I was logged onto vgchat and I was doing something and I accidentally cleared out my entire inbox from 70% full when I thought I was deleting some certain types of messages and I accidentally deleted the whole thing. I didn't know the whole thing was marked. Just those messages of me and another member playing a game. Can you please help? And the admin hasn't been on for over 6 months. Since late July!
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Solved Re: Accidentally cleaned out my inbox

Post by TheCrow Tue Jan 29, 2019 7:10 am

J-Master1 wrote:I was logged onto vgchat and I was doing something and I accidentally cleared out my entire inbox from 70% full when I thought I was deleting some certain types of messages and I accidentally deleted the whole thing. I didn't know the whole thing was marked. Just those messages of me and another member playing a game. Can you please help? And the admin hasn't been on for over 6 months. Since late July!

Hello,

If you clicked "Yes" to the "Are you sure?" message. then I am afraid there is no turning back for the messages. Sorry.

Regards.


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 7:13 am

I thought I only selected Delete Marked. And I didn't mean to like your post either. I have a touch screen. Is there any way to undo that too? I thought I selected what I selected, and in the end, it's not what I thought, and earlier today, my Sent box was 100% full. I thought it could hold more than 25 messages.
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 7:47 am

HEY! HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Solved Re: Accidentally cleaned out my inbox

Post by skouliki Tue Jan 29, 2019 8:41 am

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules: ESF General Rules


Please keep to the default text and we dont provide help via pms
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 8:42 am

skouliki wrote:
Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules: ESF General Rules


Please keep to the default text and we dont provide help via pms

What default text are you talking about?
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Solved Re: Accidentally cleaned out my inbox

Post by skouliki Tue Jan 29, 2019 8:44 am

dont use capitals i mean
and as TheCrow said if you delete them we can not do anything about it
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 8:44 am

What about when I exported the data way before hand?
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Solved Re: Accidentally cleaned out my inbox

Post by skouliki Tue Jan 29, 2019 8:54 am

there is no way to retrieve the deleted messages
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 8:55 am

You're not listening. What about when I exported all my user data before hand?
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Solved Re: Accidentally cleaned out my inbox

Post by SLGray Tue Jan 29, 2019 9:22 am

Yes, you wiould have it, but I do not know if you cuuld put it back on your forum.


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 9:24 am

Can't we inform the admin?
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Solved Re: Accidentally cleaned out my inbox

Post by SLGray Tue Jan 29, 2019 9:27 am

Wait a minute!  Are you the owner of this forum?


Accidentally cleaned out my inbox Slgray10

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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 9:28 am

No!
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Solved Re: Accidentally cleaned out my inbox

Post by SLGray Tue Jan 29, 2019 9:33 am

The export option is only for exporting.  There is not a way to import it back.


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 9:34 am

What do I do with it once it's on my computer?
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Solved Re: Accidentally cleaned out my inbox

Post by Ape Tue Jan 29, 2019 10:38 am

Hello @J-Master1

SLGary is 100% right if you delete any inbox on a forum there is NO backup for this.
It don't matter if you talk to SLGray me or the ones at the head office we will all say the same thing.

You can't Import after the forum has been set up

Our exporting system is only there to give you your profile data and that's it.

Sadly There is nothing we can do to help you on this matter no matter how hard you try. SORRY


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 1:10 pm

It was already exported. Please help me.

Ok! Please help! As soon as I was reading my pms, the language for some reason automatically turned to Arabic. I wanted to delete some, but I couldn't understand what they were saying, and that's how I accidentally deleted all instead of just the few I wanted. Inform the admin of this glitch please.
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Solved Re: Accidentally cleaned out my inbox

Post by Jucarese Tue Jan 29, 2019 1:31 pm

You have to use the tools of Forumotion to make a backup to a date before deleting and recover your PM.
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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 1:34 pm

jucarese wrote:You have to use the tools of Forumotion to make a backup to a date before deleting and recover your PM.

I'm not founder. Although I do have Jmaster's account to latiaswebs. Except for everyone deleted their pms.
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Solved Re: Accidentally cleaned out my inbox

Post by brandon_g Tue Jan 29, 2019 1:38 pm

Hi,

In regards to the language changing on it's own, I have never heard of this happening. Do you have any codes, particularly that translate on your forum? A problem like that could easily be the result of a script.

I only ask cause while I believe you that it happened, I have never heard or seen anything like that happen in all my years using Forumotion.

-Brandon


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 2:45 pm

Well where do I find the administration password option in the admin control panel?
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Solved Re: Accidentally cleaned out my inbox

Post by brandon_g Tue Jan 29, 2019 3:09 pm

Wait are you not an admin of the forum?


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 3:10 pm

I told you a different forum. This is for latiaswebs now.

I'm telling you it's unfair. When you go to select either option, it says the same thing. So there is no difference between you selecting Delete Marked and Delete All. This needs to be changed so users know which one they clicked.
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Solved Re: Accidentally cleaned out my inbox

Post by Ape Tue Jan 29, 2019 3:37 pm

If you are NOT the founder then you can not make a backup of the forum and you can not get the password to the tools.

also note we have a problem with our backup tools right now so it is not advised you even try and do a backup on any part of your forum right now.


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 3:46 pm

I'm founder of latiaswebs, not vgchat. I just want to use an example.
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Solved Re: Accidentally cleaned out my inbox

Post by Ape Tue Jan 29, 2019 4:23 pm

What is the forum you want to get the PM's back on and are YOU the founder of that forum ?

Please DON'T list other forums we just want to know about the forum you have deleted the PM's from.


Last edited by APE on Tue Jan 29, 2019 4:24 pm; edited 1 time in total


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Solved Re: Accidentally cleaned out my inbox

Post by J-Master1 Tue Jan 29, 2019 4:24 pm

Actually vgchat where I'm signed in at and no! But if I wanted to try to see how it works, I'd say latiaswebs.
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Solved Re: Accidentally cleaned out my inbox

Post by Ape Tue Jan 29, 2019 4:50 pm

NO NO don't list other forums we are just talking about the forum you have the problem with forget the one you just listed.

If you are NOT the founder of that forum then we CAN'T help you.

if you want to do this on your own site then you can BUT it is of really high risk as it will backup all your forum and can mess up everything you have done in the last days or weeks.

To get the messages back you will need to do a full backup on the Forum Utilities you will need to click this link
Forum Utilities once logged in you just have to follow this short video made by me
Accidentally cleaned out my inbox Ezgif_20

Don't leave the page until it's done
Then you need to make a new backup the same way but use the first date listed in the list.


NOTE: Please note this will remove all members banned on your site it will also delete your staff members on your forum and you may loose post and new members on your forum.
also you will not be the only one getting your PM's back everyone will get deleted PM back.

You do this at your OWN RISK.


Last edited by APE on Tue Jan 29, 2019 4:55 pm; edited 1 time in total


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Solved Re: Accidentally cleaned out my inbox

Post by Ape Tue Jan 29, 2019 4:52 pm

Also As i have already said we have a problem with the backup system right now so if i was you i would not even try this until the problem is fixed.


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