Sorry *Email address* belongs to an existing account

Technical Details

Forum version : #PunBB
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : Yourself
When the problem appeared : Trying to create a new forum
Forum link : Link not yet created

Description of problem

Hi, I'm trying to create a private forum for use by my work colleagues. When I try to create the forum, I receive the following error message "Sorry *Email address* belongs to an existing account". The email address I'm using has never been registered and I can't use an alternative address. Is there a possible work around?

hello

some Email addresses that are not public ones will not work ... best to try with hotmail, live, gmail, outlook, dont use yahoo cause sometimes causes some problems

Send it to me by private message, and I will check to see if there is a forum connected to the email address.

Hello

Is this solved?