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adding time to my premium package

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In progress adding time to my premium package

Post by megamein April 11th 2019, 4:21 pm

my forum is on the premium package, and I have enough credits to add another year of premium package,

but I don't see how to do so.

my package will expire in about 140 days and I worry about losing my domain name and premium features.
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In progress Re: adding time to my premium package

Post by brandon_g April 11th 2019, 4:53 pm

Hello,

You may have to wait until you get closer to expiration. I would say within 60 days of expiration you definitely should be able to renew it.

-Brandon


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In progress Re: adding time to my premium package

Post by SLGray April 11th 2019, 7:53 pm

It can also appear about 60 days before it expires.  That is what happened on my forum.


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In progress Re: adding time to my premium package

Post by SLGray April 17th 2019, 11:46 pm

Is this solved?


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