Urgent Help Multiple Issues

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Solved Urgent Help Multiple Issues

Post by redactedstore on May 12th 2019, 1:13 am

Hi, i have a few issues

1. I can't get my custom domain to work even though it is set up like this https://cdn.discordapp.com/attachments/564535362991554568/576909133408632857/13423423.PNG

2. I have got the advanced package for this forums http://redactedstore.forumotion.com/ and it includes the no ads for guests and members but you still have all the social links and main link to your main page at the top. How do i remove this as it is clearly ads.

3. If neither of the above can be fixed is there anyway i can apply for a refund?


Last edited by redactedstore on May 12th 2019, 2:00 am; edited 1 time in total
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Solved Re: Urgent Help Multiple Issues

Post by Draxion on May 12th 2019, 1:35 am

Hello.

I have the answer for number 2. The stuff you are referring to is the copyrights not ads. That feature is part of the premium package.


Last edited by Draxion on May 12th 2019, 1:37 am; edited 1 time in total


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Solved Re: Urgent Help Multiple Issues

Post by SLGray on May 12th 2019, 1:36 am



Urgent Help Multiple Issues Slgray10

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Solved Re: Urgent Help Multiple Issues

Post by redactedstore on May 12th 2019, 1:57 am


I have read the top one and it didn't help, if you look at the image it is how it is meant to ne
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Solved Re: Urgent Help Multiple Issues

Post by redactedstore on May 12th 2019, 1:58 am


Also where do i go for this refund? It has been less then 24hrs so i am in the withdraw period
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Solved Re: Urgent Help Multiple Issues

Post by skouliki on May 12th 2019, 9:04 am

the answer has been given from SLGray in the above post 
your thread is marked as solved
is it solved?
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Solved Re: Urgent Help Multiple Issues

Post by SLGray on May 12th 2019, 9:19 pm

It states how to contact them about refunds in the Terms of Service.


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