Hey there, I need refund.
+2
SLGray
Ritzy2K
6 posters
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Hey there, I need refund.
Hey guys, I deleted my forums about 2 weeks ago. (www.asiancels.net) But I forgot to remove the recurring payments from paypal. I've removed it now, but the payment went through today, but I'm not using the services anymore. I'll be highly grateful if you can process the refund.
The payment went through Paypal on 8 July 2019 at 4:10:20 p.m. IST The transaction ID is - 7EF31250SD0342441
The payment went through Paypal on 8 July 2019 at 4:10:20 p.m. IST The transaction ID is - 7EF31250SD0342441
Re: Hey there, I need refund.
The topic was posted in the wrong section, so I have moved it to the correct section.
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Re: Hey there, I need refund.
What you will need to do is contact forumotion.com directly: or +334.92.02.15.76.
see in red for more info.Purchases and refunds
forumotion.com provides Users with optional paid services, such as "packages", domain name, or advertisements removal. By subscribing to one of these services, the User agrees to pay forumotion.com the monthly or annual subscription fee indicated. Payments are debited in advance on the day he purchases the service and cover its use for the chosen monthly or annual subscription period.
The purchase of products and services from forumotion.com entitles the buyer to a right of withdrawal within 15 days of the purchase, unless such products and services have been used in any way. In this case, the withdrawal period ends and it becomes impossible to cancel the purchase or obtain a refund. Outside the withdrawal period, no products or services are refundable, even if they have not been used and have not expired.
The credits expense, the subscription to a "package", the purchase of a domain name or the use of any service such as the deletion of advertisements is, within the meaning of these Terms, a "use" of a paid service. The User expressly consents by these Terms that these services may be provided before the expiry of the withdrawal period, resulting in the waiver of this period.
The modalities of exercise of the withdrawal and refund period provided by the present Terms do not concern the paying products and services purchased through a third-party partner of forumotion.com (contact directly the partner in this case, which will decide at its sole discretion whether or not to proceed with the refund). The withdrawal period and refunds do not concern products offered by forumotion.com, including but not exclusively during a contest.
To exercise its right of withdrawal for a paid service which has not been "used" in accordance with the provisions and which does not fall under the exclusion cases mentioned above, the User may contact forumotion.com directly: or +334.92.02.15.76.
If the User believes that forumotion.com has billed him in error, he should contact the company within 90 days of the concerned billing. No refunds will be given for fees charged more than 90 days ago.
forumotion.com reserves the right to refuse a refund request if there are reasons to believe that the User is trying to take unfair advantage of this refund policy (for example, by repeated requests for refunds for the same service or product), if he is violating these Terms or if forumotion.com has reasons to suspect that he is using the services fraudulently or that the User account is being used fraudulently by a third party.
This refund policy has no impact on the User statutory rights.
Re: Hey there, I need refund.
please remember when you are ready please mark your topic as solved by pressing the mark solved button found at the top of this topic.
Thank you and have a great day.
Thank you and have a great day.
Re: Hey there, I need refund.
Yes, I've sent an email, I hope I can get refunded asap. Thank you for quick reply, have a great day too.
Re: Hey there, I need refund.
No, I'd like to keep it open unless I get my refund if it's okay? I'll mark this solved when it's done.
Thank you.
Thank you.
Re: Hey there, I need refund.
Ritzy2K wrote:Hey guys, I deleted my forums about 2 weeks ago. (www.asiancels.net) But I forgot to remove the recurring payments from paypal. I've removed it now, but the payment went through today, but I'm not using the services anymore. I'll be highly grateful if you can process the refund.
The payment went through Paypal on 8 July 2019 at 4:10:20 p.m. IST The transaction ID is - 7EF31250SD0342441
hello,
the refund has already been made. it is indeed, useless to send several requests for the same problem because it causes a multiplication of treatments for a problem already solved, thus a loss of time and a delay in processing for the other pending requests....
thank you
The Godfather- Administrator
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