Renewal of a domain name

Sorry but I can not work out how to just Renew our  domain name we already have www.rinnasharksac.net and we have credits but can not see how to spend credits on renewal can see how to set up a new one but that is not what I want to do had trouble last year also you ended up doing for me. help

SLGray wrote:https://help.forumotion.com/t10579-custom-your-domain-name

Thanks but that is not the page that comes up on our Forum if it was we would have no problem all we get is
innashark.forumakers.com Free Package
Home
General
Display
Users & Groups
Modules
Mobile App
Misc
MISC
Credits management

Summary & Management
Forumotion Packages
Spend credits
Buy credits
History


Mailboxes

Mailboxes administration


Storage

Management


Support

Reported abuses


Hosting

Image host


Personalized ads

Ads.txt file


Credits management
Spend creditsDomain Name
You have currently 1380 credits.

Currently, your forum address is : http://www.rinnasharksac.net
Your domain name expires in : 8 Days


www.rinnasharksac.net
Want to renew the custom domain name of your forum ? CHANGE YOUR FORUM PACKAGE NOW

Delete custom domain name
Want to delete your custom domain name ?

Hello,

Have you purchased a package? You need to purchase either the advanced or premium package first before you are able to buy or renew a domain.

For more information on packages please read: https://help.forumotion.com/t155627-forumotion-packages .

-Brandon

brandon_g wrote:Hello,

Have you purchased a package? You need to purchase either the advanced or premium package first before you are able to buy or renew a domain.

For more information on packages please read: https://help.forumotion.com/t155627-forumotion-packages .

-Brandon

We want the 1200 credit package not 360 or 600 per a month
Customizing the newsletter "popular contents"
Disabling ads
Per monthPer year
Per monthPer year
Free



CURRENT PACKAGE
360 credits / month
(Subscription via PayPal)


600 credits / month
(Subscription via PayPal)

You need to change the payment from monthly to yearly.

Monthly = only with a PayPal account

Yearly - forum's credits

Hello,

SEAMUS MAC wrote:Thanks but that is not the page that comes up on our Forum if it was we would have no problem all we get is
innashark.forumakers.com Free Package
...
www.rinnasharksac.net
Want to renew the custom domain name of your forum ? CHANGE YOUR FORUM PACKAGE NOW

As stated on your ACP, you cannot renew your domain if you do not have or package first

OK looks like the end thanks

marked as solved

Problem solved & topic archived. Please read our forum rules:  ESF General Rules