Last posts on mobile version problem

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In progress Last posts on mobile version problem

Post by joks on January 12th 2020, 1:15 pm

Hi
I have a problem with topics that have more than 1000 posts and forum automaticly locked them and created new ones.
On desktop version new posts writen in that new created topics shows when click on "Last posts" but on mobile version they dont show on that list.
Members cant see new post in that topics when they click "Last post".
They can see them only when go directly in that topic.
Is there any way to solve this problem?

Forum is: https://cpnovi.forumcroatian.com
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In progress Re: Last posts on mobile version problem

Post by SLGray on January 12th 2020, 10:08 pm

Are you clicking the recent post icon or the title?  Clicking the title does not work that way on forums hosted by Forumotion.


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In progress Re: Last posts on mobile version problem

Post by joks on January 13th 2020, 6:05 am

On mobile version when click on "Last" (screenshot is attached) it shows all latest discussions since last visit accept discussions from topics that was automaticly split, old locked and open new, by forum after 1000 posts. In that "new" topics was new posts.

On desktop version when click on "View posts since last visit" it shows normaly all posts, even from that "new" topics.

Last posts on mobile version problem Screen10
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In progress Re: Last posts on mobile version problem

Post by SLGray on January 13th 2020, 7:43 am

Oh, you mean the latest discussions link.


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In progress Re: Last posts on mobile version problem

Post by joks on January 13th 2020, 6:46 pm

yes

is that normal to not show on mobile or not?

and if not what can do to change that?
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In progress Re: Last posts on mobile version problem

Post by brandon_g on January 15th 2020, 12:01 am

Yes it is normal, it is a new widget Forumotion added to the mobile version.

Is the problem occurring on only certain topics or all of them?

-Brandon


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In progress Re: Last posts on mobile version problem

Post by SLGray on January 15th 2020, 12:05 am

Last posts on mobile version problem Ld10


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In progress Re: Last posts on mobile version problem

Post by joks on January 15th 2020, 6:27 am

@brandon_g wrote:Yes it is normal, it is a new widget Forumotion added to the mobile version.

Is the problem occurring on only certain topics or all of them?

-Brandon
My users notice that on few topics that have more than 1000 posts and have been automatickly locked and opend new ones.
They click on "Last" on their phones and it shows all last discussions except from that new topics that have more then 1000 posts.
And that problem is ONLY on mobile version of forum.
On desktop version it's all OK.

@SLGray wrote:Last posts on mobile version problem Ld10
If that link on desktop version have same function like "Last" on mobile version then thats what i'm talking about.
And again, problem is only on mobile version.
Desktop version is working OK.

Last posts on mobile version problem Screen11

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In progress Re: Last posts on mobile version problem

Post by SLGray on January 15th 2020, 9:13 am

Question:  Does the 1,000 posts topics exactly appear in the list on mobile?  If yes, does it load the last discussion that you saw?


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In progress Re: Last posts on mobile version problem

Post by joks on January 15th 2020, 10:06 am

Hmm...i dont think i understand you correct
Locked topics and new opend ones are shown on forum page, and forum index, both on desktop and mobile version.
Posts writen in locked topic are obviously are not show on "Last discussions" becouse there are no new posts in there and new posts writen in new topic are also not show on "last discussion". That is the problem. On mobile version only.

For example, i have Chat topic and it reached 1000 posts and was automaticly locked by forum (i read about that here on support and it said that is normal), and forum opend new topic with same name and same topic starter.
Then i start to recive complains from members that using mobile version that they cant see new posts writen in Chat topic when they go on "Last discussions" link. All other topics with new posts are visible.
Then that same problem happends with few other topics that reached 1000 posts.
New posts writen in them are not visible on "Last discussions" on mobile version of forum.
I had to locked that new created topics and manualy created new ones with same name so my members on mobile can see them now.
But that is not solution if i will have to every time open new topics when my old ones reach 1000 post so my mobile users can see them on "Last discussions"
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