New Member Receiving 'User Name Already Taken' Message

by ReadyMom Mon 23 Mar 2020 - 5:36

Hello!
I have a new member who is trying to register and they never rec'd the registration confirmation. When they tried again to register they are getting the message that their user name has already been taken. I have checked the member list and they are NOT listed. Please advise how to help them.

My forum: http://emergencyhomeprep.forumotion.com

thank you!

by **skouliki** Mon 23 Mar 2020 - 9:00

hello

did you check this?

New Member Receiving 'User Name Already Taken' Message Scre1757

by ReadyMom Mon 23 Mar 2020 - 23:58

. . . There they are!!! THANK YOU! So ... can you tell me WHY they got bumped there right away, but never rec'd a confirmation email to get on the site? Thanks!

by **SLGray** Tue 24 Mar 2020 - 1:59

There are times when this happens. There is not really one reason why. It could be that there was a glitch in the registration process, a glitch in the system/server, etc.