Notifications and scrolling banner announcements.............

by skidsolo 4/16/2020, 10:58

......... have stopped working on my PC. I have tried three different browsers but it's the same on all of them.

They both work on my PC and my other admin is not having the same problem.

I have tried deleting cookies but to no effect.

Can anyone help please.

Thanks.

Al.

https://allscalemodelling.forumotion.com/

by **skouliki** 4/16/2020, 11:44

hello

check your browser plugins
also allow the pop-ups

by **SLGray** 4/16/2020, 20:40

Are your browsers up to date?

by skidsolo 4/17/2020, 17:25

Hi and thanks for the replies.

I contacted my computer support guy and via remote link, he was able to get back the 'notifications' and the scrolling banner. However, I am now unable to post photos. Again my computer guy hooked up via remote link but could see nothing wrong with my computer and suggested that it may be that some settings on the website have been changed. (not by me I hasten to add.)

I'm posting this via my laptop as I cannot send screen captures or photos on my PC.

This is the normal sequence I am used to on my PC and my laptop:

Notifications and scrolling banner announcements............. Captur22

Notifications and scrolling banner announcements............. Captur23

Then of course clicking send all insert the photos.

This is the sequence now on my PC:

Notifications and scrolling banner announcements............. 01316

Notifications and scrolling banner announcements............. 01414

and this is the result:

Notifications and scrolling banner announcements............. 01518

I'm getting frustrated with this as I need to do some photo updates on my site and I,m hoping one of you guys can help.

Cheers,

Al.

by Neptune- 4/17/2020, 17:57

Hello,

Are you using Kaspersky's antivirus ?

by skidsolo 4/17/2020, 18:10

Yes I am.

by Neptune- 4/17/2020, 21:34

You must add domain illiweb.com to the whitelist since Kaspersky is known for blocking illiweb.com (which is hosting many of forumotion scripts like editor, toolbar, chatbox)

by skidsolo 4/17/2020, 21:55

OK. I assume the 'whitelist' is on the website but I cannot find it. Can you help please?

by **skouliki** 4/17/2020, 22:30

skidsolo wrote:OK. I assume the 'whitelist' is on the website but I cannot find it. Can you help please?

Hello

https://support.kaspersky.com/11444

by skidsolo 4/18/2020, 11:41

Spot on skouliki. Got it sorted now.

I'd also just like to take the opportunity to say a big thanks to all you guys, over the last 6/7 years you've always been brilliant in your help.

Stay safe in these troubling times.

Al.