Very slow connection

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Solved Very slow connection

Post by Guardian-Angel on April 18th 2020, 10:14 pm

Hello

I've been logged on for 7 hours and between this forum and our forum, it is very very slow.

Is there an issue today? No other websites are slow so I'm assuming there is an issue.

Thanks
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Solved Re: Very slow connection

Post by BlackScorpion on April 18th 2020, 10:56 pm

I'm having the same issue , very sluggish, when loading. Might be something they are doing over on the other end.
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Solved Re: Very slow connection

Post by Ape on April 18th 2020, 11:13 pm

Thank you for your reports Yes the forum have been running slow it have now made a report to our team and i am sure our team already know about this.

Thank you and happy weekend and remember keep safe.


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Solved Re: Very slow connection

Post by Guardian-Angel on April 19th 2020, 12:46 am

@APE Thank you. Will this thread be updated?

Stay safe everyone.
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Solved Re: Very slow connection

Post by Ape on April 19th 2020, 1:02 am

We will try and update you as we get news but sadly the head office is Closed and all staff work from home now and it's really late in France and only tech staff can go in the office and work .. as the forums are still running there is No big rush to report back they will just fix itand may not report back to us here.

But we will try and do our best to let you know when we know more.

I have a already made a report and marked this as only topic this means any new cases should be posted here Wink

Best regards from all of us at Forumotion.

Some advice to all members.
Please don't try and make any change to your forum if you are getting slow loading pages at this time.
The change could take longer to go online or maybe mess your forum up.
My advice is to do this once we have info back from our tech team or the problem has gone away for more then 10 hours.

Thank you.
Please read our forum rules: ESF General Rules


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Solved Re: Very slow connection

Post by jucarese on April 19th 2020, 2:10 am

forum work fine to me ,no slow
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Solved Re: Very slow connection

Post by BlackScorpion on April 19th 2020, 3:59 am

Seems what ever the issue was has been resolved as the forums is loading quickly as usual. Thanks @APE for your quick action.
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Solved Re: Very slow connection

Post by Lolly2 on April 19th 2020, 12:01 pm

There was some improvement earlier this morning but its back to running slow.
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Solved Re: Very slow connection

Post by rad.nikolov95 on April 19th 2020, 1:29 pm

It is slowly to me as well... every one forum in forumotion. :/
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Solved Re: Very slow connection

Post by Liesbeth* on April 19th 2020, 3:10 pm

Here all the forums are also very slow and your patience is tested very hard. This forum is also so slow.
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Solved Re: Very slow connection

Post by Ape on April 19th 2020, 3:25 pm

Hello,

Thank you for your reports about the slowness of our sites.
Can all members please post the following.

URL of sites that are slow (Don't list if all forums)
What part of the world are you from ?
What browsers are you using ?
Have you gave other browsers a try?


Regards APE.


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Solved Re: Very slow connection

Post by Liesbeth* on April 19th 2020, 3:32 pm

https://pspparadise.actieforum.com/ https://vraagbaak-over-corel.actieforum.com/

I normally use Chrome, I also tried Edge but it is also very slow. And I live in Holland.
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Solved Re: Very slow connection

Post by Lolly2 on April 19th 2020, 3:45 pm

As requested by Ape

http://wigan-peers.forumotion.com/

I use Chrome.I have tried edge browser. Still the same very slow We are in the north of England.
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Solved Re: Very slow connection

Post by MattiaDes on April 19th 2020, 4:15 pm

Same problem for me... (https://www.habbolifeforum.com/)

Lag and slow connection are still present Sad it's not a browser or a network problem, but probabily are some servers

The support forum for example loads fast, but other forums don't


Last edited by MattiaDes on April 19th 2020, 7:03 pm; edited 1 time in total
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Solved Re: Very slow connection

Post by joks on April 19th 2020, 6:12 pm

I have the sam problem on my forum and my members reported that they have it also

@APE wrote:Hello,

Thank you for your reports about the slowness of our sites.
Can all members please post the following.
Regards APE.

URL of sites that are slow (Don't list if all forums) - https://cpnovi.forumcroatian.com
What part of the world are you from ? - Europe/Croatia
What browsers are you using ? - I'm using Opera but it is the same in Chrome and other browsers that my members use
Have you gave other browsers a try? - Yes, it is the same

I notice that when i first connecting to my forum it is very slow and takes aboute half minute and more to load the site, but once i'm on my forum site and browsing through topics it is still slower than when it's normal but not so that very slow any more like first connecting.
But when i open some other site on my another tab in my browser and then get back to tab where my forum is opet then it is very slow again.
And as i can see mobile version is normal, only desktop version is slow.



Last edited by joks on April 19th 2020, 6:17 pm; edited 2 times in total
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Solved Re: Very slow connection

Post by Guardian-Angel on April 19th 2020, 6:14 pm

I have tried Google Chrome and Edge. Both are slow. I'm in Canada. My members are from all over the world. Same situation for them. This site loads slow for me as well.

http://www.bachandbachettefans.net/forum
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Solved Re: Very slow connection

Post by udarsha45 on April 19th 2020, 6:39 pm

URL of sites that are slow: https://bleachstory.forumotion.com/
What part of the world are you from: South Asia
What browsers are you using: Google Chrome
Have you gave other browsers a try: Yes, still slow
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Solved Re: Very slow connection

Post by Nyx. on April 19th 2020, 8:20 pm

Hello, I have the same problem from 3 days.

URL of sites that are slow (Don't list if all forums)? - - All forums. http://heroes-of-olympus.bulgarianforum.net/
What part of the world are you from? - Europe - Bulgaria
What browsers are you using? - Google Chrome, Mozila
Have you gave other browsers a try? - Yes, still slow

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Solved Re: Very slow connection

Post by rad.nikolov95 on April 19th 2020, 8:25 pm

Now, everything loads fine for me. At that time... I hope there's not going to have problems.
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Solved Re: Very slow connection

Post by Lolly2 on April 19th 2020, 11:54 pm

Things did improve for a few hours this afternoon now back to running very slow .

Again tried edge browser and Chrome Same problem

England

http://wigan-peers.forumotion.com/
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Solved Re: Very slow connection

Post by brandon_g on April 20th 2020, 2:38 am

Seems to be resolved now.


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Solved Re: Very slow connection

Post by Liesbeth* on April 20th 2020, 9:31 am

For now everything is working normally again, hopefully this will continue to be the case thanks Staff thumright
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Solved Re: Very slow connection

Post by The Godfather on April 20th 2020, 11:44 am

Hello dear members,

Dear users. The slow connection problems have indeed been resolved. They were due to the blocking of one of our IPs by our data center. Thank you for your understanding. Sorry for the inconvenience.
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Solved Re: Very slow connection

Post by Ape on April 20th 2020, 12:12 pm

it is a littel slow still for me Sad gave firefox and edge and chrome a go and still slow but much better then yesterday.


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Solved Re: Very slow connection

Post by TheCrow on April 20th 2020, 12:46 pm

For this forum here is okay. Little slow but a lot better. But for all other forums it still is slow..
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Solved Re: Very slow connection

Post by skouliki on April 20th 2020, 12:59 pm

to me also ..its better from yesterday but remains a bit slow
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Solved Re: Very slow connection

Post by brandon_g on April 20th 2020, 2:26 pm

Did you guys all try clearing the cache to see if that helped?


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Solved Re: Very slow connection

Post by The Godfather on April 20th 2020, 2:28 pm

Thank you for your reports ! We are looking for the reasons ...
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Solved Re: Very slow connection

Post by TonnyKamper on April 20th 2020, 2:33 pm

The Dutch forums are still a little slow too..
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Solved Re: Very slow connection

Post by TheCrow on April 20th 2020, 3:30 pm

Right now everything seems normal to me.
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