Posting Question (error message when clicking a post)

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Solved Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 7:45 am

When posting or clicking on a post I get this error message (when I go to view/read the post I posted) -- the post should exist though.

Message (error) I get: The topic or post you requested does not exist

Screenshot of Error Message: 

Posting Question (error message when clicking a post) Screenshot-kissmygrits-forumotion-com-Information-2020-05-24

Edited:  I will open it sorry about that.

Edited to answer the second (@SLGray) question: I did not do anything to the copyright. If I did it without knowing.


MY LINK TO MY FORUM


Last edited by Beckea on May 25th 2020, 8:35 am; edited 6 times in total
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 7:48 am

Hey Beckea,
Could you make your subforums visible to guests until this issue gets resolved? We're being forced to log-in in order to access anything and we can't register either.
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Solved Re: Posting Question (error message when clicking a post)

Post by SLGray on May 25th 2020, 7:53 am

Is that the default toolbar at the top?  I asked because you have to have a package to modify the copyrights in the toolbar.


Posting Question (error message when clicking a post) Slgray10
Posting Question (error message when clicking a post) Ssshfm13

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 8:03 am

@SLGray wrote:Is that the default toolbar at the top?  I asked because you have to have a package to modify the copyrights in the toolbar.

No worries, itsn't :b It's a hand-built fixed header (<header>) and there is nothing taken from the original #fa-toolbar
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 8:14 am

@SLGray wrote:Is that the default toolbar at the top?  I asked because you have to have a package to modify the copyrights in the toolbar.

I am using the AwesomeBB Beta version and I took off the stat bar -- nothing on top I changed the color. New (or coming back to FM) so usually the copyright is at the bottom (that is what I used to.)

I will undo what I have since I am going to change the colors anyway.
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 8:17 am

@Beckea wrote:
@SLGray wrote:Is that the default toolbar at the top?  I asked because you have to have a package to modify the copyrights in the toolbar.

I am using the AwesomeBB Beta version and I took off the stat bar -- nothing on top I changed the color. New (or coming back to FM) so usually the copyright is at the bottom (that is what I used to.)

I will undo what I have since I am going to change the colors anyway.

Nevermind then, didn't realize you were using AwesomeBB. You don't have anything to change on your header btw.
Let us know whenever we'll be able to access your forum. Smile
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 8:23 am

@mSyx wrote:
@Beckea wrote:
@SLGray wrote:Is that the default toolbar at the top?  I asked because you have to have a package to modify the copyrights in the toolbar.

I am using the AwesomeBB Beta version and I took off the stat bar -- nothing on top I changed the color. New (or coming back to FM) so usually the copyright is at the bottom (that is what I used to.)

I will undo what I have since I am going to change the colors anyway.

Nevermind then, didn't realize you were using AwesomeBB. You don't have anything to change on your header btw.
Let us know whenever we'll be able to access your forum. Smile
I changed those the posts that were affected by this.
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 8:38 am

I'm not sure I really understood, so I created an account (feel free to delete it whenever this issue is solved) and did this:
- Clicked on subforums' lastposts
- Clicked on threads' lastposts
- Replied to a thread and clicked to get directly redirected to my new post

I've had no error at all.
Did I not understand what the issue was really about or..?
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 8:42 am

After I posted something like in my Food and Drinks subforum -- I get the regular message but then it goes into Post does not exist. I saw that you posted but I cannot even view that at the moment.  I get the error message instead. Could it just be me? Or maybe it is a glitch that will go away in the morning? I don't know.

I edited my original post with a screenshot of what happens after I submit the post.


Edited: I click to read a post, or view it and I cannot view the post -- it gives me this message instead.


Last edited by Beckea on May 25th 2020, 8:45 am; edited 1 time in total
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 8:43 am

Weird. Can you reach a page where you get this error message and copy/paste here the link?
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 8:46 am

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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 9:13 am

I'd like you to try two basic things to check something:

1. On your forum, press CTRL+F5 and check if it solved anything
if it didn't: 2. Try using another browser.
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 9:44 am

@mSyx wrote:I'd like you to try two basic things to check something:

1. On your forum, press CTRL+F5 and check if it solved anything
if it didn't: 2. Try using another browser.
I was using FF but changed to Brave and Safari -- it works I can view the forum posts like usual.


Is Firefox not compatible with Forumotion forums?
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Solved Re: Posting Question (error message when clicking a post)

Post by mSyx on May 25th 2020, 9:46 am

So this was a client-sided issue.
In case you really want to use Firefox, I'd suggest you this: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
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Solved Re: Posting Question (error message when clicking a post)

Post by Beckea on May 25th 2020, 9:48 am

Thank you. I will mark this as solved.
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Solved Re: Posting Question (error message when clicking a post)

Post by skouliki on May 25th 2020, 11:31 am

thank you @mSyx

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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