Forum connection issues for a few members

Go down

Solved Forum connection issues for a few members

Post by jkh on June 23rd 2020, 3:12 pm

Hi

A few of my members are reporting connection/loading issues to my forum.

Some are saying they get these messages:

This site cannot be reached

JillHavernForumoton.net unexpectedly closed the connection

ERR_CONNECTION_CLOSED


And others are saying the forum is slow to load when on a desktop computer (it's the same for me too), although the forum loads fine for them when they're using their phone.

This seems to happen when there are lots of images and emojis.

It doesn't seem to matter what browsers they're using.

The only thing I've recently added to the forum is the 'Recycling Notice' javascript code that's on this forum, but some of these problems were reported before that.

I've suggested the usual, delete forum cookies, try another browser etc, and I've also resynched the forum...nothing seems to help.

This all seemed to start the last time Forumotion did some maintenance, so I blame you guys. Laughing


Last edited by jkh on June 23rd 2020, 6:49 pm; edited 1 time in total
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by brandon_g on June 23rd 2020, 3:15 pm

A lot of images can cause slow loading since the browser has to render each image one at a time. The ideal way would be to limit it to a certain number per page.

When did this start occuring as well?
brandon_g
brandon_g
Manager
Manager

Male Posts : 9210
Reputation : 845
Language : English
Location : USA

View user profile https://www.broadcastingduo.com

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by jkh on June 23rd 2020, 3:17 pm

A week or so ago.
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by skouliki on June 23rd 2020, 3:21 pm

hi there is an error

check your javascript for this.. https://www.avacweb.net/like?.. or something like this

The FetchEvent for "https://www.avacweb.net/like?_=1592918531155" resulted in a network error response: an object that was not a Response was passed to respondWith().
skouliki
skouliki
Manager
Manager

Female Posts : 9092
Reputation : 1188
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by jkh on June 23rd 2020, 3:24 pm

When I click on that link I get this:

Forum connection issues for a few members 1116
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by jkh on June 23rd 2020, 3:25 pm

What does all that mean skouliki? Shocked

Is it a problem with the Recycling Notice?

I've just checked my test forum and it takes just as long to load that as it does my main forum, and there's hardly any images on there...

It does seem to be a javacript of some kind.

With javascripts enabled it takes about 20 seconds for the page to load...with javascripts deactivated it takes about 3 seconds.
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by jkh on June 23rd 2020, 4:20 pm

@skouliki wrote:hi there is an error

check your javascript for this.. https://www.avacweb.net/like?.. or something like this

The FetchEvent for "https://www.avacweb.net/like?_=1592918531155" resulted in a network error response: an object that was not a Response was passed to respondWith().
Yes, it's this. I've just turned it off.

So, this was working fine until forumotion introduced the new like/dislike system.

Now I don't have any like system cos even your new like/dislike system doesn't show up on my forum even with it activated....

eta: sorted it.
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by APE on June 23rd 2020, 6:25 pm

Hello @jkh Good to see you again,

Maybe not in the way i would like to be talking to you but hey we are here to help.

have you made any change to the templates of the following ?
viewcomments_body
viewtopic_body

if Yes then you will need to follow the steps here
https://help.forumotion.com/t159161-discover-the-new-like-and-dislike-system-of-forumotion#1108105


Your problem does seem to come from JavaScripts clashing with our new updates.
Please try and turn all the JavaScripts off and then try and install our new likes system and see if it works.

If yes then we know other codes you have are crashing.


Forum connection issues for a few members Left1212Forum connection issues for a few members Center11Forum connection issues for a few members Right112
Forum connection issues for a few members Ape_b110
Forum connection issues for a few members Ssshfm13
Forum connection issues for a few members Ape1010
APE
APE
Administrator
Administrator

Male Posts : 15637
Reputation : 1687
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by APE on June 23rd 2020, 6:28 pm

Just an update on the link >> https://www.avacweb.net/like

The server hosting the link is down or not found anymore so this is why the like system you are using is having problems.


Forum connection issues for a few members Left1212Forum connection issues for a few members Center11Forum connection issues for a few members Right112
Forum connection issues for a few members Ape_b110
Forum connection issues for a few members Ssshfm13
Forum connection issues for a few members Ape1010
APE
APE
Administrator
Administrator

Male Posts : 15637
Reputation : 1687
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by jkh on June 23rd 2020, 6:49 pm

Thanks Ape and hello again Hello , I seem to have fixed it using the link you posted ^^^ and the forum is now loading properly, even the pages with lots of images and videos...so all's well in my world once again.

Many thanks everyone :rose:
jkh
jkh
Forumember

Posts : 472
Reputation : 15
Language : english

View user profile http://jillhavern.forumotion.net/

Back to top Go down

Solved Re: Forum connection issues for a few members

Post by APE on June 23rd 2020, 6:51 pm

No problem at all

Have a great day and please keep safe.
Problem solved & topic archived.
Please read our forum rules: ESF General Rules


Forum connection issues for a few members Left1212Forum connection issues for a few members Center11Forum connection issues for a few members Right112
Forum connection issues for a few members Ape_b110
Forum connection issues for a few members Ssshfm13
Forum connection issues for a few members Ape1010
APE
APE
Administrator
Administrator

Male Posts : 15637
Reputation : 1687
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

jkh likes this post

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum