Website/forum not loading at all

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Solved Website/forum not loading at all

Post by Nahtan-Syab on July 8th 2020, 10:00 am

Technical Details


Forum version : #phpBB2
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Other
Who the problem concerns : All members
When the problem appeared : Recently, last month or so.
Forum link : https://www.steelersxtreme.com/forum

Description of problem

Many members are having problems accessing our website/forum. I believe it may be related to an SSL security certificate issue. I can access the forum only via Safari on my iphone browser.

When trying to access the forum via Chrome on my desktop I get a typical "website not secure" warning.

When I ignore the warning and try to advance to the website I get a "ERR" error from Chrome. It says the server location is: http://m91.maxns.net/

Any help would be greatly appreciated.


Last edited by Nahtan-Syab on July 8th 2020, 11:39 am; edited 1 time in total
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Solved Re: Website/forum not loading at all

Post by Nahtan-Syab on July 8th 2020, 10:20 am

Website/forum not loading at all  Shared10
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Solved Re: Website/forum not loading at all

Post by Nahtan-Syab on July 8th 2020, 10:42 am

Website/forum not loading at all  10733110
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Solved Re: Website/forum not loading at all

Post by skouliki on July 8th 2020, 10:44 am

Please don't double/triple post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules: ESF General Rules
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Solved Re: Website/forum not loading at all

Post by skouliki on July 8th 2020, 11:03 am

hello

did you buy your domain via forumotion? did you have the SSL activated before you bought the domain?
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Solved Re: Website/forum not loading at all

Post by Nahtan-Syab on July 8th 2020, 11:11 am

@skouliki wrote:hello

did you buy your domain via forumotion? did you have the SSL activated before you bought the domain?

It is purchased through forumotion and i'm sure the settings would've been default. We didn't edit the SSL settings at all to my knowledge prior to this issue.

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Solved Re: Website/forum not loading at all

Post by The Godfather on July 8th 2020, 11:12 am

Hello,

Indeed, a certain delay is necessary as for the generation of an SSL certificate for a personal domain. We are all good now on your forum on https://www.steelersxtreme.com/ Wink
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Solved Re: Website/forum not loading at all

Post by Nahtan-Syab on July 8th 2020, 11:24 am

@The Godfather wrote:Hello,

Indeed, a certain delay is necessary as for the generation of an SSL certificate for a personal domain. We are all good now on your forum on https://www.steelersxtreme.com/ Wink

Thank you sir, all seems well now.
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Solved Re: Website/forum not loading at all

Post by skouliki on July 8th 2020, 11:58 am

Problem solved & topic archived.
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