My forum does not work correctly.

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Solved My forum does not work correctly.

Post by Koha JM on July 12th 2020, 9:51 pm

Hi staffs and admin!
I need a help because my forum does not work.
Old domain at: http://vietnamvui.ace.st
New domain at: https://vietnamvui.forumvi.com
Please help me to access and repair that forum.
Thank you!
Koha JM
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Solved Re: My forum does not work correctly.

Post by skouliki on July 12th 2020, 9:58 pm

hello

i have a blank page.. can you explain what exactly did you did before the problem occurred?
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Solved Re: My forum does not work correctly.

Post by Koha JM on July 12th 2020, 10:02 pm

I did not access to that forum for a long time.
This problem appear when my forum being move to new version.
I do not know about that problem until I see that blank page.
I need a help to recovery or renew my forum.
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Solved Re: My forum does not work correctly.

Post by skouliki on July 12th 2020, 10:05 pm

are you the founder of the forum ?
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Solved Re: My forum does not work correctly.

Post by Koha JM on July 12th 2020, 10:09 pm

That is right.
I am a founder of the forum.
My admin email at: deleted by skouliki (Thank you for delete that private information)
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Solved Re: My forum does not work correctly.

Post by skouliki on July 12th 2020, 10:12 pm

Please do not share any of your personal information in public sections of the Support Forum.
 For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules:  ESF General Rules

this is not the correct mail for this forum https://vietnamvui.forumvi.com

try this tool but you must have the correct creation mail https://help.forumotion.com/t9692-the-utilities-backup-and-restore?highlight=utilities

or try to use this link https://vietnamvui.forumvi.com/admin
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Solved Re: My forum does not work correctly.

Post by Koha JM on July 12th 2020, 10:24 pm

Sorry, but I do not remember my fouder information and I can not use this link (Forgot password) to recovery my passord.
I just remember that I have an Administrator account named Koha JeseMen (using email I shown you to register). That is a second admin account to use in case do not access main Admin account.
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Solved Re: My forum does not work correctly.

Post by SLGray on July 12th 2020, 10:28 pm

You need to send a list of possible emails you could have used to create the forum.


My forum does not work correctly. Keep_s10
My forum does not work correctly. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: My forum does not work correctly.

Post by Koha JM on July 12th 2020, 10:34 pm

@SLGray wrote:You need to send a list of possible emails you could have used to create the forum.

I sent you an email in that forum admin list into your PM.
Thank for your help!
Koha JM
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Solved Re: My forum does not work correctly.

Post by SLGray on July 12th 2020, 10:36 pm

Your PM has  been received  with thanks.
Please read our forum rules:  ESF General Rules


My forum does not work correctly. Keep_s10
My forum does not work correctly. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
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Solved Re: My forum does not work correctly.

Post by SLGray on July 13th 2020, 12:00 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


My forum does not work correctly. Keep_s10
My forum does not work correctly. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
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