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Post Message delay

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In progress Post Message delay

Post by peter59 August 28th 2020, 12:25 pm

I have received some e-mails recently from some off my forum members, saying that the PMs they are sending are staying in the outbox for up to 4 hours. Has anyone else encountered this problem, or know of a fix.

Regards
Pete
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In progress Re: Post Message delay

Post by tikky August 28th 2020, 3:02 pm

Hello @Peter59,

I think your problem is about our new improvement in the private messages read more: "Mark PM as read / unread" Post Message delay Oops
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In progress Re: Post Message delay

Post by peter59 August 28th 2020, 4:25 pm

I'm not seeing any red boxes..
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In progress Re: Post Message delay

Post by skouliki August 28th 2020, 4:31 pm

Did you modify the templates as the above post tutorial says?
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In progress Re: Post Message delay

Post by SLGray August 28th 2020, 9:15 pm

The question is has the receiver exactly read the PM.  Only after the receiver reads the PM will it be moved to the sentbox.


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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 4:16 pm

Hi. Yes modified template.
SLGray the issue is. There not leaving the outbox? So the receiver has received them.
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 4:18 pm

Sorry hasnt received them!
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In progress Re: Post Message delay

Post by skouliki August 29th 2020, 4:22 pm

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules:  ESF General Rules

Almost to all your topics you are double or triple posting 
This is your 1st official reminder
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 4:30 pm

Where is the edit button. ?
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In progress Re: Post Message delay

Post by brandon_g August 29th 2020, 6:20 pm

Hello,

The edit button is the little blue button in the top right that looks like a pencil:
Post Message delay Edit_b10

As for your issue, it's not really an issue at all. When you send a pm, it will stay in the outbox until the member you sent the message to opens it and reads it. At that point the message moves to the 'Sent box'

This is how the system has always worked. So it is not a bug or a problem.

-Brandon


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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 7:36 pm

Thank im only see like and dislike buttons.
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 7:37 pm

Is it because I'm using a phone and not a computer?
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In progress Re: Post Message delay

Post by SLGray August 29th 2020, 9:45 pm

peter59 wrote:Is it because I'm using a phone and not a computer?

Please start a new topic for this issue.  Also post a screenshot of what you see while using the mobile device.

Is the issue in the first post solved?


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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 9:54 pm

Issue not solved. Screen shot of what im seeing mobile phone view. Post Message delay Screen10Post Message delay Screen10Post Message delay Screen10
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 9:55 pm

I dont know why posts are doubling up. I'm only posting once.
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 9:56 pm

I dont know why posts are doubling up. I'm only posting once.
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In progress Re: Post Message delay

Post by SLGray August 29th 2020, 10:16 pm

Exactly what is in the menu that the 3 dots to the right represent?


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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 10:25 pm

Screen shot. Post Message delay Screen11
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In progress Re: Post Message delay

Post by SLGray August 29th 2020, 10:28 pm

In the top 3 dot menu is there an option to switch to desktop version?


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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 10:31 pm

All km getting is Google,copy, Select all, Share.
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In progress Re: Post Message delay

Post by peter59 August 29th 2020, 10:33 pm

I'm back home tomorrow, I'll try on the laptop.
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In progress Re: Post Message delay

Post by brandon_g August 30th 2020, 5:01 pm

You can also view the forum from 'classic' or 'desktop' version and then your phone will display the computer version. You should be able to toggle it from the menu at the top.

Anyway is your issue regarding pms being delayed solved? As I explained what your members describe is perfectly normal.

-Brandon


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In progress Re: Post Message delay

Post by SLGray August 30th 2020, 6:44 pm

Wait a minute!  Are you talking about PM's or posts in topics?  Your topic title seems to refer to posts in topics.


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In progress Re: Post Message delay

Post by peter59 August 30th 2020, 9:18 pm

Apologies for confusion. PM Private Messages.
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In progress Re: Post Message delay

Post by skouliki August 30th 2020, 9:37 pm

Outbox: This contains all PMs that you have sent already, but that have not been read yet. A message in the Outbox is already sent, it just waits to be read by the recipient. Once read, the message goes to the Sentbox. So you can exactly say, which messages have been noted already and which haven't.
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