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Post Message delay

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In progress Post Message delay

Post by peter59 Fri 28 Aug - 6:25

I have received some e-mails recently from some off my forum members, saying that the PMs they are sending are staying in the outbox for up to 4 hours. Has anyone else encountered this problem, or know of a fix.

Regards
Pete
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In progress Re: Post Message delay

Post by tikky Fri 28 Aug - 9:02

Hello @Peter59,

I think your problem is about our new improvement in the private messages read more: "Mark PM as read / unread" Post Message delay Oops
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In progress Re: Post Message delay

Post by peter59 Fri 28 Aug - 10:25

I'm not seeing any red boxes..
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In progress Re: Post Message delay

Post by skouliki Fri 28 Aug - 10:31

Did you modify the templates as the above post tutorial says?
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In progress Re: Post Message delay

Post by SLGray Fri 28 Aug - 15:15

The question is has the receiver exactly read the PM.  Only after the receiver reads the PM will it be moved to the sentbox.


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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 10:16

Hi. Yes modified template.
SLGray the issue is. There not leaving the outbox? So the receiver has received them.
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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 10:18

Sorry hasnt received them!
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In progress Re: Post Message delay

Post by skouliki Sat 29 Aug - 10:22

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules:  ESF General Rules

Almost to all your topics you are double or triple posting 
This is your 1st official reminder
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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 10:30

Where is the edit button. ?
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In progress Re: Post Message delay

Post by brandon_g Sat 29 Aug - 12:20

Hello,

The edit button is the little blue button in the top right that looks like a pencil:
Post Message delay Edit_b10

As for your issue, it's not really an issue at all. When you send a pm, it will stay in the outbox until the member you sent the message to opens it and reads it. At that point the message moves to the 'Sent box'

This is how the system has always worked. So it is not a bug or a problem.

-Brandon


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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 13:36

Thank im only see like and dislike buttons.
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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 13:37

Is it because I'm using a phone and not a computer?
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In progress Re: Post Message delay

Post by SLGray Sat 29 Aug - 15:45

peter59 wrote:Is it because I'm using a phone and not a computer?

Please start a new topic for this issue.  Also post a screenshot of what you see while using the mobile device.

Is the issue in the first post solved?


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Post by peter59 Sat 29 Aug - 15:54

Issue not solved. Screen shot of what im seeing mobile phone view. Post Message delay Screen10Post Message delay Screen10Post Message delay Screen10
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Post by peter59 Sat 29 Aug - 15:55

I dont know why posts are doubling up. I'm only posting once.
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Post by peter59 Sat 29 Aug - 15:56

I dont know why posts are doubling up. I'm only posting once.
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In progress Re: Post Message delay

Post by SLGray Sat 29 Aug - 16:16

Exactly what is in the menu that the 3 dots to the right represent?


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Post by peter59 Sat 29 Aug - 16:25

Screen shot. Post Message delay Screen11
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Post by SLGray Sat 29 Aug - 16:28

In the top 3 dot menu is there an option to switch to desktop version?


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In progress Re: Post Message delay

Post by peter59 Sat 29 Aug - 16:31

All km getting is Google,copy, Select all, Share.
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Post by peter59 Sat 29 Aug - 16:33

I'm back home tomorrow, I'll try on the laptop.
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Post by brandon_g Sun 30 Aug - 11:01

You can also view the forum from 'classic' or 'desktop' version and then your phone will display the computer version. You should be able to toggle it from the menu at the top.

Anyway is your issue regarding pms being delayed solved? As I explained what your members describe is perfectly normal.

-Brandon


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Post by SLGray Sun 30 Aug - 12:44

Wait a minute!  Are you talking about PM's or posts in topics?  Your topic title seems to refer to posts in topics.


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Post by peter59 Sun 30 Aug - 15:18

Apologies for confusion. PM Private Messages.
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In progress Re: Post Message delay

Post by skouliki Sun 30 Aug - 15:37

Outbox: This contains all PMs that you have sent already, but that have not been read yet. A message in the Outbox is already sent, it just waits to be read by the recipient. Once read, the message goes to the Sentbox. So you can exactly say, which messages have been noted already and which haven't.
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