The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

WRONG DOMAIN NAME

3 posters

Go down

Solved WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 7:55 pm

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Internet Explorer
Who the problem concerns : Yourself
When the problem appeared : Just now
Forum link : https://secretattic.forumotion.com/

Description of problem

Hi, I've tried adding a domain that I already own but it took me to a purchase page. I've purchased the wrong domain name secreatticwriters.com

The domain, I already own is secretatticwriters.com

I want to cancel that purchase and attach the domain name I already own, is that possible?
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by SLGray September 3rd 2020, 8:06 pm

In your AP, is there not a message about cancelling the domain name?


WRONG DOMAIN NAME Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51555
Reputation : 3524
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Secret Attic Writers likes this post

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 8:08 pm

Where do I find messages?
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 8:10 pm

Under the Domain part it just says:

Your order for the domain name secreatticwriters.com is in process.
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by SLGray September 3rd 2020, 8:12 pm

Please use the edit button so you will not double post.

So the domain name has not been added yet?


WRONG DOMAIN NAME Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51555
Reputation : 3524
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Secret Attic Writers likes this post

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 8:13 pm

No, said it will take 10 days?

I want to attach the Domain name I already own with GoDaddy... is that possible?
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by SLGray September 3rd 2020, 8:30 pm

https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board

To use a domain name, you have to have an advanced package or a premium package.


WRONG DOMAIN NAME Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51555
Reputation : 3524
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 8:43 pm

I have a Premium Package.

I have the CNAME record on GoDaddy pointing to secretattic.forumotion.com

When I go to the Forum Address in the AP and try to change it to the personalised domain www.secretatticwriters.com it says:


You already have an external personalized domain name for your forum.

But the current address for the forum is: secretattic.forumotion.com

So, is this because I have ordered a domain name, the wrong one (my mistake - a typo) or do I wait for the change?

Also, I paid for a domain name I don't want and need to cancel/reverse the payment I made.

UPDATE: the www.secretatticwriters.com address goes to the site but not Secure - The SSL is not working on the domain name, just the forum one.
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 9:57 pm

Seems you are offline now, so I am not receiving any help. I have opened a case with PayPal to get a refund.
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Ape September 3rd 2020, 11:06 pm

Hello @Secret Attic Writers The team here on our support forums are all voluntary and work all around the world from home. we can not be on 24hrs a day but we do try and help.

As you have now opened up a case with paypal it will now make it hard for us to help you more.

I am going to send you a PM with a form you will need to fill out so I can send a ticket to our head office.
I will also mark this as Pro admin so they will see it when the come online tomorrow.


WRONG DOMAIN NAME Left1212WRONG DOMAIN NAME Center11WRONG DOMAIN NAME Right112
WRONG DOMAIN NAME Ape_b110
WRONG DOMAIN NAME Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19436
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 11:16 pm


Please accept my apologies and don't worry about further help as I will be cancelling the Premium Package.
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Ape September 3rd 2020, 11:21 pm

Okay can I mark this topic as solved then ?


WRONG DOMAIN NAME Left1212WRONG DOMAIN NAME Center11WRONG DOMAIN NAME Right112
WRONG DOMAIN NAME Ape_b110
WRONG DOMAIN NAME Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19436
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Secret Attic Writers September 3rd 2020, 11:22 pm

Yes, absolutely. Please do.
Secret Attic Writers
Secret Attic Writers
New Member

Posts : 8
Reputation : 1
Language : Nottingham, UK

https://secretattic.forumotion.com/

Back to top Go down

Solved Re: WRONG DOMAIN NAME

Post by Ape September 3rd 2020, 11:24 pm

Thank you.

Please keep safe from all the Forumotion Team
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


WRONG DOMAIN NAME Left1212WRONG DOMAIN NAME Center11WRONG DOMAIN NAME Right112
WRONG DOMAIN NAME Ape_b110
WRONG DOMAIN NAME Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19436
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum