Need help to access old forum

by Lori Montague January 28th 2021, 8:55 pm

Technical Details

Forum version : #Unspecified
Position : Founder
Concerned browser(s) : Internet Explorer
Who the problem concerns : All members
When the problem appeared : Current issue
Forum link : http://www.kscossg.forumotion.com

Description of problem

I created this forum in 2016 and haven't used it for awhile. When I attempt to login it states that my ID is inactive. When I go to "register" on the site with my new name (just got married) it sends the old me an email to approve the new me. But I can't log in to access our forum. My old user ID I believe was my email address deleted by skoulikiI still have access to this email.

by Jucarese January 28th 2021, 10:04 pm

Hi welcome:
https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

by Lori Montague January 28th 2021, 10:18 pm

I found that link and have tried following those instructions to gain access. It says my profile has been deleted or is inactive. But when I try to create a new user account on the forum (which requires approval), it sends that request to my email as the moderator to approve - which I can't do because I can't get in.

by **SLGray** January 28th 2021, 10:21 pm

Send the required information in a private message to @Ape.

by **skouliki** January 28th 2021, 11:45 pm

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.

Please read our forum rules: ESF General Rules

by **Ape** January 29th 2021, 6:34 pm

Your PM has been received with thanks.

Please read our forum rules: ESF General Rules

New password sent Please mark this topic as solved after your have logged in to your forum and Don't forget to change your password to something you Will remember.