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Is It Alright To Re-Register Deleted Members

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Solved Is It Alright To Re-Register Deleted Members

Post by cassini November 25th 2021, 2:25 pm

Hello Smile

Is it alright to re-register deleted members from a previous forum that I had over 400+ members. Question
I have re-opened one of my closed boards that I deleted members when I had it closed for over a year and a half.
However seeing that I am not an active member on other forums I though it was a kind gesture to re-register a few members.

Is it alright to do this or does it breach data privacy Question

I have re-registered 25 and received one complaint so far Neutral

Regards

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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 25th 2021, 3:30 pm

hello

personally, i do not think it is ok since you are reusing their personal info like email without asking them
secondly i do not think it is polite to do anything without asking not even edit a post unless their behaviour breaking the rules
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 25th 2021, 6:33 pm

Apologies, I forgot to add that on re-registrations I emailed them, at the moment I have had only one complaint.
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by Neptune- November 25th 2021, 6:48 pm

Hi,


When you mailed them, how many answered ?
If all but one answered yes, thats ok. Else if they did not replied it's no.
It's what we call consent.

It's not only a matter of politeness
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 25th 2021, 9:21 pm

The one that complained done this by logging onto the forum and I have deleted their account.

11 have logged onto the forum and have said nothing either by email or by pm
16 have not logged onto the forum and have not replied back by e-mail

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Solved Re: Is It Alright To Re-Register Deleted Members

Post by Neptune- November 25th 2021, 9:47 pm

So if I can read between the lines, none of the 28 agreed, and one of them even complained ?

I think you should stop there, before having real problems.
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 25th 2021, 9:50 pm

Yes, Good advice in fact I might delete them this evening

Edit: Those that have not logged on I have now deleted


Last edited by cassini on November 25th 2021, 9:53 pm; edited 1 time in total (Reason for editing : Updated)
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by Ape November 25th 2021, 10:36 pm

What you could have done is done a backup of members this means them members are just re added to the forum and NO Email or PM would have been sent.

By law you can do a backup of members and your forum and that is fine to re add a member using there Email address can have problems but a backup of deleted accounts is not a problem if you have deleted the account's and they never done it them selves.


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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 25th 2021, 11:04 pm

When I closed the forum in March 2020 I just deleted all members but not deleted the admin log.
I was not originally going to open up the forum however seeing that I had a change of heart.
March this year decided to restart forum however I only decided to open the forum up to members this month.

I thought re-registrations a few and a personal e-mail would help, however Neptune's comment was good advice.
I have deleted those that have not logged on, and deleted the member that complained.
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by Niko November 25th 2021, 11:24 pm

@cassini probably it would be better to send a newsletter or a mass pm and ask them to re-join the new forum if they want. But doing it by yourself is not the best, especially because you can't know their passwords Embarassed
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 26th 2021, 7:02 am

Unfortunately Niko, they are all deleted therefore cannot send mass pm or newsletter
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 26th 2021, 7:47 am

One solution is never delete a member just deactivate it

AP > Users & Groups > Users > Search Users
Locate the one you want to deactivate and press the username.
The profile will load.
Scroll to the bottom and look for this -
User is active: No
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by Ape November 26th 2021, 6:53 pm

Like i said you could have just done a backup of the forum using the Forum Utilities it has a setting there for backing up just members.

They would have had their old account's and passwords then you could have sent a news letter out to all members saying you have changed your mind about the forum and have re opened it to the public and if they want to use it then they can but if they want to remove the account then you can get them to log in and PM you asking to be removed.

Anyway as this topic has been answered would you say its been solved for you ?


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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 26th 2021, 7:03 pm

Ape wrote:Like i said you could have just done a backup of the forum using the Forum Utilities it has a setting there for backing up just members.

They would have had their old account's and passwords then you could have sent a news letter out to all members saying you have changed your mind about the forum and have re opened it to the public and if they want to use it then they can but if they want to remove the account then you can get them to log in and PM you asking to be removed.

Anyway as this topic has been answered would you say its been solved for you ?

Thank you to all that have commented Smile

I do not know about Forum Utilities Question As I said it's a bit late now as I have deleted them all in July this year and not reopened
until this month.

Regards
Cassini Smile
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 26th 2021, 7:29 pm

here is the tutorial about utilities https://help.forumotion.com/t9692-the-utilities-backup-and-restore?highlight=utilities

this list offers you backup for more or less than one year

when you have time just look here https://help.forumotion.com/f5-frequently-asked-questions
you will find many answers and many useful tutorials
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 26th 2021, 8:45 pm

Thanks Skouliki

I have followed the instructions carefully however I do not see any changes. Embarassed Question
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 26th 2021, 10:00 pm

What did you select to restore?
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 26th 2021, 10:47 pm

I tried to restore a full backup, up to late 2017 which was before I deleted members and posts which was in July 2020. However the furthest back is September 2020, ok I got all my posts back however no deleted members restored.
Is It Alright To Re-Register Deleted Members Screen60
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by SLGray November 26th 2021, 10:54 pm

If you just want to restore members, you need to select the members option.  Also it needs to be a date before you deleted them all.


Is It Alright To Re-Register Deleted Members Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 26th 2021, 11:01 pm

SLGray wrote:If you just want to restore members, you need to select the members option.  Also it needs to be a date before you deleted them all.

I tried that however it didn't work
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 27th 2021, 9:35 am


furthest back is September 2020,

you can not back up earlier from this date that you saw so if you deleted the members earlier then the system can not retrieve them
as i mentioned above this list offers you backup for more or less than one year
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by cassini November 27th 2021, 10:29 am

cassini wrote:I tried to restore a full backup, up to late 2017 which was before I deleted members and posts which was in July 2020. However the furthest back is September 2020, ok I got all my posts back however no deleted members restored.
Is It Alright To Re-Register Deleted Members Screen60

When you start the process it allows you to go back to when the forum was created in May 2017
However when you continue with the process, yes Skouliki you are right 28/9/2020 is the earliest.
I deleted all members in July 2020 so it's obvious that I cannot recover the deleted members
Image deleted by skouliki

Anyhow thank you all who have commented I think we shall close this

Regards
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Solved Re: Is It Alright To Re-Register Deleted Members

Post by skouliki November 27th 2021, 10:34 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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