paypal and premium
5 posters
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paypal and premium
Technical Details
Forum version : #ModernBB
Position : Administrator
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : Yesterday
Forum link : ( link is hidden, you must reply to see )
Description of problem
Good evening,Yesterday I had 0 credits. I decided to upgrade from the free program to premium / month. I chose to order via paypal and paid the corresponding amount. 600 was credited, but without changing to premium (as I had requested). Since yesterday I get the message "please wait".
Could someone help me?
Phoenix Study- New Member
- Posts : 4
Reputation : 1
Language : Greek, English
Location : Greece
Re: paypal and premium
hello
since it is weekend i suggest you wait until Monday
The activation of a package subscribed via a monthly payment is not immediate and requires a waiting time that can sometimes goes up to several minutes. This waiting time is independent of the Forumotion will, but is necessary to receive the confirmation of the monthly payment from Paypal. In this case, a message reminds the administrator that a payment authorization request is pending with Paypal:
https://help.forumotion.com/t155627-forumotion-packages?highlight=packages
since it is weekend i suggest you wait until Monday
Re: paypal and premium
Σε ευχαριστώ πολύ για την απάντησή σας - μπορώ να σας μιλάω στα ελληνικά κι όλας!
Ναι τις είδα τις οδηγίες και έλεγαν "λίγα λεπτά", αλλά κοντεύει να περάσει 24ωρο.
Θα περιμένω λοιπόν μέχρι τη Δευτέρα.
Εάν είναι εύκολο, ας μη κλειδώσει το postμέχρι να βγάλω μια άκρη!
Σας ευχαριστώ και πάλι!
Edit : by skouliki
Thank you very much for your reply - I can speak to you in Greek and everything!
Yes, I saw the instructions and they said "a few minutes", but it's close to 24 hours.
So I'll wait until Monday.
If it's easy, don't lock the post until I figure it out!
Thank you again!
Ναι τις είδα τις οδηγίες και έλεγαν "λίγα λεπτά", αλλά κοντεύει να περάσει 24ωρο.
Θα περιμένω λοιπόν μέχρι τη Δευτέρα.
Εάν είναι εύκολο, ας μη κλειδώσει το postμέχρι να βγάλω μια άκρη!
Σας ευχαριστώ και πάλι!
Edit : by skouliki
Thank you very much for your reply - I can speak to you in Greek and everything!
Yes, I saw the instructions and they said "a few minutes", but it's close to 24 hours.
So I'll wait until Monday.
If it's easy, don't lock the post until I figure it out!
Thank you again!
Phoenix Study- New Member
- Posts : 4
Reputation : 1
Language : Greek, English
Location : Greece
poesia-verses likes this post
Re: paypal and premium
You are welcome
No we can not speak here in greek cause it is an English support forum but if you find it difficult to communicate in English we can speak greek via pms
Thanks you for your understanding
I will translate your above post
No we can not speak here in greek cause it is an English support forum but if you find it difficult to communicate in English we can speak greek via pms
Thanks you for your understanding
I will translate your above post
Re: paypal and premium
Hello @Phoenix Study
I believe you added 600 credits to your forum via purchasing credits using PayPal. Hence the fact that we see that your forum has been credited with 600 credits.
But to launch a monthly Premium package, you must launch it via this page:
Is it correct? Thank you.
I believe you added 600 credits to your forum via purchasing credits using PayPal. Hence the fact that we see that your forum has been credited with 600 credits.
But to launch a monthly Premium package, you must launch it via this page:
Is it correct? Thank you.
The Godfather- Administrator
- Posts : 5354
Reputation : 846
Re: paypal and premium
Good evening!!!
Yes, that's how I did it.
I was also reading the instructions during checkout.
Yes, that's how I did it.
I was also reading the instructions during checkout.
Phoenix Study- New Member
- Posts : 4
Reputation : 1
Language : Greek, English
Location : Greece
Re: paypal and premium
Hello,
It is required to launch the monthly subscription to the Premium package via the Packages page in the administration panel and more precisely by clicking on the button below.
It is not possible to subscribe to a package with monthly payment by acquiring separate credits (as here with the 600 credits).
It is required to launch the monthly subscription to the Premium package via the Packages page in the administration panel and more precisely by clicking on the button below.
It is not possible to subscribe to a package with monthly payment by acquiring separate credits (as here with the 600 credits).
The Godfather- Administrator
- Posts : 5354
Reputation : 846
Re: paypal and premium
So I haven't done anything wrong...
I'll try again in 2-3 days to see if the "please wait" message goes away.
Thank you!!!!
I'll try again in 2-3 days to see if the "please wait" message goes away.
Thank you!!!!
Phoenix Study- New Member
- Posts : 4
Reputation : 1
Language : Greek, English
Location : Greece
Re: paypal and premium
Good afternoon!
It's been more than two weeks now. We have not heard back from the author.
I'm closing the topic and moving it to the archive.
If your problem is not solved - send me a private message and I will open this topic for further help.
It's been more than two weeks now. We have not heard back from the author.
I'm closing the topic and moving it to the archive.
If your problem is not solved - send me a private message and I will open this topic for further help.
Problem solved & topic archived.
|
Razor12345- Support Moderator
- Posts : 1586
Reputation : 268
Language : Ukr, Rus, Eng
Location : Ukraine
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