Domain changed yet I have 300+ days

So one of my forums was given a free domain expansion and now my forum is reverted back to the old name? I can't buy any credits and my packages are expired due to issues with PayPal that haven't been resolved.

Hello author!

Your question is different of this topic, but the is similiar question about credits, packages or resources. In fact, you need wait by @Luzz to back in office for reply your question of tecnical. However, your report of problems with Paypal is curious. Have you tried contacting their support and seeing what situation prevents you from purchasing packages?

See you again,
Shek

What are the original link and domain name of your forum?

SLGray wrote:What are the original link and domain name of your forum?

Here: https://help.forumotion.com/t139603-icon-to-show-users-offline#948179

SLGray wrote:What are the original link and domain name of your forum?

This is the Original Link and domain name is suppose to be this New Domain

those forum links are wrong
this forum doesn't exist

please send me the email you used to create that forum by pm

skouliki wrote:those forum links are wrong
this forum doesn't exist

please send me the email you used to create that forum by pm

I fixed the link

Hello @Beyonder, 

The forum is available with www.friday-the-13th.net , but there is a redirection to the initial URL https://fridaythe13th.forumotion.com/, I don't why - it's not normal. 


I'll show your case to our technical team and get back to you as soon as possible. Thank you. 

Luzz wrote:Hello @Beyonder, 

The forum is available with www.friday-the-13th.net , but there is a redirection to the initial URL https://fridaythe13th.forumotion.com/, I don't why - it's not normal. 


I'll show your case to our technical team and get back to you as soon as possible. Thank you. 

Thank you Luzz!

Hello @Beyonder ,
Your issue should now be solved.
Have a nice day !

Kardo wrote:Hello @Beyonder ,
Your issue should now be solved.
Have a nice day !

Thank you Kardo!

If your request is complete, please, mark it as solved.