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Brower keeps timing out when trying to get to my forum

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In progress Brower keeps timing out when trying to get to my forum

Post by djbailey March 13th 2015, 17:55

Hello, 

Everytime i try to get to my forum on one of my computers, my browser tries to load it for about 2-3 minutes and then times out and says something like this page does not exist. What could be causing this?
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In progress Re: Brower keeps timing out when trying to get to my forum

Post by brandon_g March 13th 2015, 18:26

Have you tried using a different browser or clearing your browser cache and cookies. You can try refreshing the page when this happens, maybe it will help. 

When did this issue start happening?

May you post a screenshot as well if and when you experience it again?

-Brandon


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In progress Re: Brower keeps timing out when trying to get to my forum

Post by SLGray March 13th 2015, 21:18

Please also post your forum's link?


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In progress Re: Brower keeps timing out when trying to get to my forum

Post by djbailey March 13th 2015, 23:39

Thanks for the quick response guys. Unfortunately my clearing the cache and trying it on different browsers does not help.

The link to my forum is 2015leadership.forumotion.com. 


Also, As far as being able to get a screenshot... that might be difficult since I am not personally having the issue, it is actually someone else trying to get in that is but I can try to see if I can get one and post it here.
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In progress Re: Brower keeps timing out when trying to get to my forum

Post by brandon_g March 13th 2015, 23:55

Ok, if you could that would he helpful Very Happy.

Also may you ask your user who has the problem when it started?
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In progress Re: Brower keeps timing out when trying to get to my forum

Post by djbailey March 16th 2015, 15:54

This is actually my users first time trying to get in and she just cant make it to the website. Is it possible that her firewall could be blocking it?
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