Topic does not split correctly

by Kami-sama Mon 28 Sep - 18:03

Hello!

I've been trying to split a topic. When I select my messages and click on the second button (I am not sure on it's exact translation to English) the first message of the topic stays in it and all other ones (checked and unchecked) go to a new topic. Clicking on the first given button for splitting everything is done correctly.

Thank you for reply in advance!
My forum version phpBB2.

by **brandon_g** Mon 28 Sep - 18:24

Hello,

If I understand your issue correctly, your problem is that the first message stays and everything else is split? Is that not what you were trying to do? The reason for this may be that you can't split the intial topic message.

Do I understand it correctly? If not please elborate further what you mean.

-Brandon

by **SLGray** Mon 28 Sep - 22:43

https://help.forumotion.com/t10773-guide-to-mod-tools

by Kami-sama Mon 28 Sep - 23:21

brandon_g wrote:Hello,

If I understand your issue correctly, your problem is that the first message stays and everything else is split? Is that not what you were trying to do? The reason for this may be that you can't split the intial topic message.

Do I understand it correctly? If not please elborate further what you mean.

-Brandon

Hello!

No that is not my problem Smile

I want to select some messages and get everything else (unselected messages) to the new topic.
(as I understand, that's how second button function works. First button places all selected messages to a new topic as I understand) This is what the second button should do:

For splitting from selected posts you need to make a new topic title and select the forum you want to move the unselected posts too. You can then check the boxes of all the posts you want to KEEP as part of the topic you are splitting, and leave the posts you want to make a new topic with unchecked. Click 'split from selected posts' button and it will show you the new title and the forum you have chosen for the new topic and ask you to confirm.

by **SLGray** Tue 29 Sep - 3:12

If you want to remove posts from a topic, you want to press the button on the left side.

by Kami-sama Tue 29 Sep - 11:00

Okey, I will try to explain ;D

Sometimes it is easier to select only the UNwanted messages. In that case there is the first button. But, sometimes it is best to select WANTED messages, for that there is the second button. But for some reason, the second button doesn't work like it should be. So there's the problem Smile

by **brandon_g** Tue 29 Sep - 11:21

I don't quite understand what you? If you don't check a message, it will not be split. Otherwise messages that you didn't want to be split by accident.

-Brandon

by Kami-sama Tue 29 Sep - 11:25

Okey, I will try to explain Smile

There is a topic with such messages for example:
-First message
-1
-2
-x
-3
-x
-x ... and so on.

I want to move all messages with "x" to another topic.
I have two options:
1) select the messages with "x" and click on 1st button
2) select only messages that I need (1,2,3) and click on 2nd button

Am I right? Smile

by **SLGray** Tue 29 Sep - 16:35

You would select the first button.

Are you trying to move the posts to a topic that is already created? If yes, then you are merging topics.

by Kami-sama Tue 29 Sep - 16:50

No, I am not trying to merge. I know the difference between merge and split.
Read again the description in the tutorial about the function of the second button.
That is what I want and it is not working.
It seams that the topic is just being split from the first checked message.

by **SLGray** Tue 29 Sep - 17:05

For splitting from selected posts you need to make a new topic title and select the forum you want to move the unselected posts too. You can then check the boxes of all the posts you want to KEEP as part of the topic you are splitting, and leave the posts you want to make a new topic with unchecked. Click 'split from selected posts' button and it will show you the new title and the forum you have chosen for the new topic and ask you to confirm.

by Kami-sama Tue 29 Sep - 17:12

Yes. That is what I want to do as I mentioned before.
I am selecting the messages that I want to keep, yet they are still moved to a new topic.

by **SLGray** Tue 29 Sep - 17:35

Are not the posts being moved to the new topic that is created? When you complete the process, you are returned to the topic that you was splitting.

by Kami-sama Tue 29 Sep - 18:10

The post are moved, but not the UNSELECTED ones, how it should have been.

For example:
-1 first post
-2 unselected
-3 selected
-4 unselected...

Then in the original topic would be left 1 and 2. In the new topic everything after the first selected post: 3, 4, 5 ,6 .... I hope this illustrates my problem.

by **SLGray** Tue 29 Sep - 18:14

Old Topic: 1 & 3

New Topic: 2 & 4

by Kami-sama Tue 29 Sep - 18:48

Such woul happen clicking on first button.
Clicking on second option happens like this:
original topic: 1,2
new topic: everything after 3 no matter selected or not.

by **SLGray** Tue 29 Sep - 18:51

Did you give the new topic a title and select the forum where it will be?

by Kami-sama Tue 29 Sep - 22:37

Of course. I think otherwise the action would not be allowed at all.

by **SLGray** Wed 30 Sep - 1:47

Let us wait until our Pro Admin ( @Buttercup ) reads and replies to this topic.

by **Shadow** Wed 30 Sep - 8:02

Hello

Could you please make a screenshot of every step you are making to split your message? I made many tests on a forum and everything is working fine Smile

Just to be sure you're talking about the same thing Wink

Then, can you create some "fake" topics on your forum, so that we can test the split option. I guess your forum is this one: your forum

Thanks for your help Hello

by Kami-sama Wed 30 Sep - 11:14

Here are the screen shots:

Step 1
I write the name for new topic: New Topic
I choose a forum for it. Then I select all messages with green select text.
Afterwards I click on the button marked with red X. It should move all the unselected messages to the New Topic.
Topic does not split correctly Step_110

Step 2
Notification about successfully split topic.
Topic does not split correctly Step_210

Step 3
This is how original and new topic look like:
Topic does not split correctly Step_310

by **Shadow** Wed 30 Sep - 13:20

Hello

I made some tests on your forum and it perfectly works:
- Original topic with message 1.2.3.4 http://hogas.huhohi.com/t2997-forumotion-test-split-topic-n1 I moved the message n°2 & 4
- Final message with the message 2 & 4 http://hogas.huhohi.com/t2999-test-spilt (1 & 3 are on the first message)

I think you clicked on the second button. You have to use this one:
Topic does not split correctly 30-09-12

by Kami-sama Wed 30 Sep - 13:23

Yes, I am aware that the first button function works perfectly as I noted in the very first post here. But what about the second one? Shouldn't it move the unselected messages?