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Reacftivating a deleted account

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Solved Reacftivating a deleted account

Post by ctrr03 January 20th 2016, 9:45 pm

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Forum link : theisland.heavenforum.org

Description of problem

I would like to reactivate a deleted account that I closed as this was my original account and get my post count back. Is this possible and if so, how would I do tjis?
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Solved Re: Reacftivating a deleted account

Post by brandon_g January 20th 2016, 9:54 pm

Hello,

Do you mean on your forum or the support forum?

Was the account simply de activated or deleted completely from the forum/database via the delete an account option in your profile/admin panel?

-Brandon


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Solved Re: Reacftivating a deleted account

Post by ctrr03 January 20th 2016, 10:02 pm

The account was deleted via the delete account link from the forum. I was wondering if there was a way to reactivate it and get bacl all the post counts that were lost when the account was deleted...or of there was a way yo get the post count back
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Solved Re: Reacftivating a deleted account

Post by brandon_g January 20th 2016, 10:43 pm

Do you mean here or on your forum?

-Brandon


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Solved Re: Reacftivating a deleted account

Post by ctrr03 January 20th 2016, 10:51 pm

My forim, sorry
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Solved Re: Reacftivating a deleted account

Post by Ape January 20th 2016, 10:56 pm

If you have deleted a member on your forum  then you could try a backup of members and topics only on the founders tools >> Forum Utilities You would have to back it up twice one will have to be the week dating when you deleted the account and then back to the date last showing on tools This will update the members but as i have never done this i can not be 100% sure it will work.

To do the backup please read this thread first >> How does a backup work ?


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Solved Re: Reacftivating a deleted account

Post by brandon_g January 20th 2016, 11:39 pm

Ape, yes I can confirm a full forum back up can successfully bring deleted members back onto the forum, I have actually had to do this before on my forum one time.

-Brandon


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Solved Re: Reacftivating a deleted account

Post by Ape January 21st 2016, 3:40 am

brandon_g wrote:Ape, yes I can confirm a full forum back up can successfully bring deleted members back onto the forum, I have actually had to do this before on my forum one time.

-Brandon

Thank you for confirming this Very good


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Solved Re: Reacftivating a deleted account

Post by brandon_g January 21st 2016, 4:24 am

No problem Very Happy.

-Brandon


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Solved Re: Reacftivating a deleted account

Post by ctrr03 January 24th 2016, 8:51 am

ok my next question would fe Is there any wat the post count could be added to that account since the user started over fresh and now has over 8000 posts or will they jave to choose between the 8000 posts or the 15000 posts/ Just want to know if they can be added together since user added the additiomal 8000 posts
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Solved Re: Reacftivating a deleted account

Post by Ape January 24th 2016, 6:08 pm

No there is No way to change the post count there is no tools to do that sorry.


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Solved Re: Reacftivating a deleted account

Post by ctrr03 January 25th 2016, 5:56 pm

ok Guess this is solved then. Thanks anyway
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Solved Re: Reacftivating a deleted account

Post by SLGray January 25th 2016, 6:47 pm

Topic solved and archived


Reacftivating a deleted account Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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