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New SSL Certificate (popup's "AD's" problem )

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Solved New SSL Certificate (popup's "AD's" problem )

Post by Ape February 20th 2017, 6:21 pm

Hello.

I have just got my new SSL Certificate added to my forum and already i am getting members on Google chrome coming in saying they are getting Ad's popup every time they refresh the page.
New SSL Certificate (popup's  "AD's" problem ) Screen10 Now i have changed all my url's over on my site to host the new HTTPS so this is not the reason.
And i Don't have ad's for any of the members or guests.

I have looked on my forum using all other browsers and don't get a problem and have not seen this popup my self but i will not be happy if This is what we get every time a user logs on my forum.

Please can you look in to this or i will have to ask doe my money back and put my forum back to the old way again.

I am not Impressed right now Sad
Forum address : https://www.achatworld.com
Thread with complaint : https://www.achatworld.com/t1296p25-new-domain-https-address-coming-soon#6462


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by SLGray February 20th 2017, 7:45 pm

Did the members who see this popup click the details buttons?


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 20th 2017, 7:51 pm

i was the member and the moment i click right now i mean this

Thread with complaint : https://www.achatworld.com/t1296p25-new-domain-https-address-coming-soon#6462

i got the following

New SSL Certificate (popup's  "AD's" problem ) Screen32
New SSL Certificate (popup's  "AD's" problem ) Screen34
New SSL Certificate (popup's  "AD's" problem ) Screen33
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by SLGray February 20th 2017, 7:55 pm

I wonder if it could be a link for one of the social media buttons.


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 20th 2017, 8:02 pm

maybe the problem is Kaspersky (chrome/laptop)
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Van-Helsing February 20th 2017, 10:51 pm

Hello dear all,
Yes it is a common message from KAV/KIS as Kaspersky uses high protection measures when it is identifying SSL web pages. You can lower this measure from KAV/KIS settings. Please advise Kaspersky support forum about this issue. You can setup your KAV/KIS to don't scan strictly HTTPS/SSL connections.

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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 21st 2017, 10:06 am

thanks @Van-Helsing

happened twice today also see below

New SSL Certificate (popup's  "AD's" problem ) Screen35
New SSL Certificate (popup's  "AD's" problem ) Screen36

and i got this new one also

New SSL Certificate (popup's  "AD's" problem ) Screen38

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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 21st 2017, 1:35 pm

also the same warning window pop up everytime a visit my promotion thread saying my forum url is not safe Sad
New SSL Certificate (popup's  "AD's" problem ) Screen39

sorry for the double post i dont have authority to delete it , i press the quote button instead of the edit
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Van-Helsing February 21st 2017, 11:20 pm

Hello @skouliki and @APE,
You can go to KAV/KIS menu Settings --> Additional --> Network --> Encrypted Connections Scanning --> Select "Do not scan encrypted connections" (First choice).

I hope that I helped you. Wink
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 22nd 2017, 7:49 am

thanks @Van-Helsing but is this going to lower my security to other pages?

edit : and why this is not happening to Greek Support Forum but only in APE's forum ? if its my settings


Last edited by skouliki on February 22nd 2017, 4:43 pm; edited 1 time in total
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Ape February 22nd 2017, 2:32 pm

What i can't get is why it's giving other site addresses when i gon't have no links to them on my site and i Don't have Ad's on my site if you look in the URL's its blocking its not even my site
New SSL Certificate (popup's  "AD's" problem ) Screen11 and if you look at all the others it comes up with other URL's that are not safe but they have nothing to do with my site at all


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by SLGray February 22nd 2017, 10:20 pm

Could it be links in JavaScripts, customized widgets, etc.?


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Van-Helsing February 22nd 2017, 11:07 pm

Hello guys,
@Skouliki, KAV/KIS when you set the security to highest measure levels it may blocks also CSS/Javascripts etc. I tried it before few months and it blocked any CSS and JS on our forums and it took me time to find why our forums are not loading correctly. Under this situation I was contacted to their support forum for this issue. They advised me to lower the app's security measures and now it working fine. After two-three months I didn't faced any similar issues. They are obligated to keep all of these security measures such some of their customer's needing extremely high security measures. This setting is not limiting appllication's measures on scanning other malicious websites or files it just limits the scan on websites which are covering by SSL Protocol Certification as it uses secure sockets layer. The SSL protocol obligates the web browser to exchange only encrypted data between client computer and server. This link type ensures that the transmitting data remaining private and integral.

If any kind of this type of alerts appearing on a website that means the website is calling via HTML or CSS or Javascript external content (images, sounds, videos, widgets, etc) from a Non-HTTPS server. In this case the admin and the staff of the forum must be move the external content onto secure file hoster which uses SSL protocol (HTTPS) and substitute in the forum codes (HTML,CSS,Javascript, widgets, etc) of external content with the new links of https server (with SSL). I know that it will needs to spend too much time and it is really hard to update all of the codes and ensure the SSL communications.

Unlikely this is the only way to bypass this type of alerts. I hope help you about your questions.
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Ape February 23rd 2017, 11:40 pm

I changed everything all but the JavaScript as i don't have a host to change the urls so it looks like i will be leaving my HTTPS address off from now on as i don't want others thing my site is not safe after all the popups show.


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Chapo February 24th 2017, 2:23 pm

Hello @skouliki and @APE,

About this security alert from Kaspersky, it comes from the domain "static.moneysavingexpert.com". I'm not sure you already find the source.

You have this alert on many pages because you can find a resource hosted on "static.moneysavingexpert.com" in the signature of APE:

Code:
<font color="red"><img src="http://static.moneysavingexpert.com/images/forum_smilies/valentines/heart.gif" alt=""> <strong>GIVE BLOOD </strong><img src="http://static.moneysavingexpert.com/images/forum_smilies/valentines/heart.gif" alt=""> <br>- you never know when you might need it back! </font>

New SSL Certificate (popup's  "AD's" problem ) Signat10

If you remove or replace these links, there will be no more security alerts from Kaspersky New SSL Certificate (popup's  "AD's" problem ) 1f609

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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 24th 2017, 2:41 pm

Thank you @Chapo i should have thought it  Smile
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Ape February 24th 2017, 6:14 pm

ok i have removed that link Not sure how it got there as it was a Emote at some point but i have removed it now so lets hope that its fixed now Wink

Thanks again @Chapo Shake


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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by skouliki February 24th 2017, 6:27 pm

i confirm problem solved  cheers
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Solved Re: New SSL Certificate (popup's "AD's" problem )

Post by Ape February 24th 2017, 6:40 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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