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Solved Captcha image not showing

Post by Shelley on March 14th 2018, 10:51 pm

Please help! I have just registered a new forum and I am new to this. Most my users will use the forum via their mobile. My problem is the captcha image to verify the new member sign up does not show, so members won't be able to sign up.
Here is my forum golfhubsa.africamotion.net


Last edited by Shelley on March 15th 2018, 4:58 pm; edited 1 time in total
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Solved Re: Captcha image not showing

Post by SLGray on March 15th 2018, 12:30 am

So the issue is only on mobile devices?


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Solved Re: Captcha image not showing

Post by mpelmmc on March 15th 2018, 12:51 am

Hello,

I don't have any problem at registering in your forum:
Spoiler:

If they're using a mobile device the best thing they can do is registering with topic'it into the forum Wink
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Solved Re: Captcha image not showing

Post by Shelley on March 15th 2018, 6:12 am

Yes the issue is only on mobile devices. It works fine on the computer. I am hoping to get it working with email log in as we request additional info from all members that I have set up.
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Solved Re: Captcha image not showing

Post by SLGray on March 15th 2018, 6:23 am

Are they changing the version to classic version before registering?


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Solved Re: Captcha image not showing

Post by Shelley on March 15th 2018, 6:26 am

Where and how do I/they do that?
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Solved Re: Captcha image not showing

Post by SLGray on March 15th 2018, 6:43 am

I mean when a person visits your forum using a mobile device they can switch versions from mobile to classic. They should be able to register fine in the classic version.


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Solved Re: Captcha image not showing

Post by The Godfather on March 15th 2018, 12:10 pm

Hello,

@Shelley wrote:Yes the issue is only on mobile devices. It works fine on the computer. I am hoping to get it working with email log in as we request additional info from all members that I have set up.

I have tested with several iOS and Android devices and I have absolutely no captcha problem on the mobile version of your forum. it is displayed well and the new users registration from the forum mobile version is ok :wouhou:


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Solved Re: Captcha image not showing

Post by Shelley on March 15th 2018, 3:42 pm

Thank you! It seems to be working now!
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Solved Re: Captcha image not showing

Post by brandon_g on March 15th 2018, 4:55 pm

May we consider this solved?

-Brandon


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Solved Re: Captcha image not showing

Post by SLGray on March 15th 2018, 9:08 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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