Missing credits

by KneelB4Zod! Tue 21 May - 13:05

Hello, yesterday I bought 500 credits for €4,90. I paid vith my credit card via Skrill service. Transaction was done roughly 24 hours ago. I recieved email from Skrill where transaction was confrimed as successful. However, till now the credits were not added to my account. As your services suffered some serious problems yesterday I'm curious if the issue with credits can be linked with previous problems. Or should I wait further and credits will be added yet?

Thanks in advance for your reply.

by **brandon_g** Tue 21 May - 16:46

Hello,

It is highly possible it is linked to the issues of yesterday because a lot of the actions performed on our forums yesterday weren't saved due to the instablity of the servers yesterday.

If you send me a pm with the amount of credits purchased and a screenshot of your reciept I will make a ticket to have them mainly added.

-Brandon

by KneelB4Zod! Wed 22 May - 8:16

Thanks for reply, PM sent.

by **The Godfather** Wed 22 May - 12:27

Bonjour @KneelB4Zod!

A regularization has been made. Your 500 credits are currently on your forum.

We apologize for the inconvenience caused :rose:

by KneelB4Zod! Wed 22 May - 12:38

The Godfather wrote:Bonjour @KneelB4Zod!

A regularization has been made. Your 500 credits are currently on your forum.

We apologize for the inconvenience caused

No preblem, it can happen. Thanks for help!

Yes