The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Missing credits

4 posters

Go down

Solved Missing credits

Post by KneelB4Zod! May 21st 2019, 1:05 pm

Hello, yesterday I bought 500 credits for €4,90. I paid vith my credit card via Skrill service. Transaction was done roughly 24 hours ago. I recieved email from Skrill where transaction was confrimed as successful. However, till now the credits were not added to my account. As your services suffered some serious problems yesterday I'm curious if the issue with credits can be linked with previous problems. Or should I wait further and credits will be added yet?

Thanks in advance for your reply.
KneelB4Zod!
KneelB4Zod!
Forumember

Posts : 36
Reputation : 1
Language : English

http://zodlikeproductions.forumotion.eu/

Back to top Go down

Solved Re: Missing credits

Post by brandon_g May 21st 2019, 4:46 pm

Hello,

It is highly possible it is linked to the issues of yesterday because a lot of the actions performed on our forums yesterday weren't saved due to the instablity of the servers yesterday.

If you send me a pm with the amount of credits purchased and a screenshot of your reciept I will make a ticket to have them mainly added.

-Brandon


Missing credits Brando10
Remember to mark your topic Missing credits Solved15 when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

Missing credits Scre1476
Team Leader
Review Section Rules | Request A Review | Sticker Points
brandon_g
brandon_g
Manager
Manager

Male Posts : 10113
Reputation : 923
Language : English
Location : USA

https://www.broadcastingduo.com

Back to top Go down

Solved Re: Missing credits

Post by KneelB4Zod! May 22nd 2019, 8:16 am

Thanks for reply, PM sent.
KneelB4Zod!
KneelB4Zod!
Forumember

Posts : 36
Reputation : 1
Language : English

http://zodlikeproductions.forumotion.eu/

Back to top Go down

Solved Re: Missing credits

Post by The Godfather May 22nd 2019, 12:27 pm

Bonjour @KneelB4Zod!

A regularization has been made. Your 500 credits are currently on your forum.

We apologize for the inconvenience caused :rose:
The Godfather
The Godfather
Administrator
Administrator

Posts : 5355
Reputation : 846

Back to top Go down

Solved Re: Missing credits

Post by KneelB4Zod! May 22nd 2019, 12:38 pm

The Godfather wrote:Bonjour @KneelB4Zod!

A regularization has been made. Your 500 credits are currently on your forum.

We apologize for the inconvenience caused :rose:

No preblem, it can happen. Thanks for help!

Yes
KneelB4Zod!
KneelB4Zod!
Forumember

Posts : 36
Reputation : 1
Language : English

http://zodlikeproductions.forumotion.eu/

Back to top Go down

Solved Re: Missing credits

Post by skouliki May 22nd 2019, 12:44 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 15397
Reputation : 1709
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum