Custom Domain LInk

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Solved Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 4:07 am

Am I doing something wrong? I followed the instructions as is, and its still saying your cname isn't properly setup your cname must redirect to . . . .

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Custom Domain LInk Error12
bwi


Last edited by SpyroDragon on May 30th 2019, 10:56 pm; edited 1 time in total
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Solved Re: Custom Domain LInk

Post by SLGray on May 30th 2019, 4:22 am

What is the domain name you purchased?  You did purchase this domain name through a third-party, correct?


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Solved Re: Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 5:44 am

DragonForum.com // purchased via godaddy
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Solved Re: Custom Domain LInk

Post by mpelmmc on May 30th 2019, 6:48 am

Hello,

Did you buy a package? Because if you didn't, your external custom domain name won't work.

Please read:
https://help.forumotion.com/t155627-forumotion-packages
and:
https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board

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Solved Re: Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 7:33 am

yes I have premium packpage.

@edit
I tried again just now, and it worked, but lets keep the topic open because it hasn't fully taken effect of renaming everything like it should.
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@edit
i'm assuming it just takes a minute or two to update all the links? bounce
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Solved Re: Custom Domain LInk

Post by APE on May 30th 2019, 10:40 am

It can take up to 24hrs to link to your forum right but it is done most of the time within an hour or so.


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Solved Re: Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 5:02 pm

well it still hasn't renamed everything yet and its been 24 hours so far, ill keep ye posted.
Like it got the loading page, but going past that , the links still change to dragonforum.forumotion.net.
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Solved Re: Custom Domain LInk

Post by APE on May 30th 2019, 7:39 pm

is this your new address ?
www.dragonforum.com if yes then it is working fine for me

if you have bookmarked it then it will still use your old address to log you on your forum you will need to clear your browsers data then it should be ok.


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Solved Re: Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 9:04 pm

its working when you get past the loading screen?
so all the links that have /forum /portal are working for you?
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Solved Re: Custom Domain LInk

Post by Draxion on May 30th 2019, 9:11 pm

All links work fine for me.


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Solved Re: Custom Domain LInk

Post by SpyroDragon on May 30th 2019, 9:19 pm

it works on the loading page for me , but when I click enter it goes back to " http://dragonforum.forumotion.net/portal " instead of dragonforum.com/portal like it should
I ran ccleaner and tried using a diff browser, same thing. bwi

Are you sure it is saying " dragonforum.com/portal " and not " Dragonforum.forumotion.net/portal "Hem

After playing around a bit, I found that if I don't add " www. " to the front it will go back to the forumotion.net link
when will it start to replace the links when I do not add the " www. " to the front?
is there something I have to add to godaddy cname or something?

Once I had figured out that replacing the " Enter " link with the updated link, it seemed to have fixed it self, but theres a few areas that make it go back to default, I guess its just a matter of time before everything gets updated?

everything all of a suddenly seemed to have fixed itself.

[Solved]
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Solved Re: Custom Domain LInk

Post by brandon_g on May 31st 2019, 1:56 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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