Can't disable Topic'it
+2
SLGray
Zeta
6 posters
Can't disable Topic'it
Today I discovered that I'm unable to disable Topic'it. The options are there in the administration panel like they always have been but when I select "no" for everything and click "save" instead of saving the choices it loads to a blank page. I have to go back to my forum and back to the admin panel where the choices aren't saved.
What's wrong with the admin panel?
And is there an alternative way to disable topic'it?
If I can't I might have to delete this particular forum of mine.
What's wrong with the admin panel?
And is there an alternative way to disable topic'it?
If I can't I might have to delete this particular forum of mine.
Zeta- Forumember
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Language : English
Re: Can't disable Topic'it
Does this happen on all devices and browsers?


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SLGray- Administrator
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Re: Can't disable Topic'it
It does on all the ones I have available. I've tried on 3 different computers each with different operating systems, 2 phones, chrome, firefox, internet explorer, and 3 different wifi networks. I've tried hitting enter instead of actually clicking the "save" button, I've tried not changing any of the options saving both through "save" and the enter key. Regardless of what I use to access my forum or how I try to save the options I get a blank page and nothing actually saving.SLGray wrote:Does this happen on all devices and browsers?
Other settings seem to be working just fine. I can save widgets, character sheets, sharing options, etc. just fine. As far as I can tell it's just the Topic'it setting that aren't working.
I can use css to hide the Topic'It button, but that doesn't actually fix the problem. It basically just throws a blanket over it until this issue can be fixed.
Zeta- Forumember
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Language : English
Re: Can't disable Topic'it
Ok. I just tried on my forum. You are correct about what happens.


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SLGray- Administrator
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Re: Can't disable Topic'it
YES this is a bug I have tested this and found the same problem.
I have sent a report to our team for someone to look and fix this bug.
I have moved this to our tech team forum as this is a global problem.
Video of the problem

I have sent a report to our team for someone to look and fix this bug.
I have moved this to our tech team forum as this is a global problem.
Video of the problem

Ape- Administrator
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Re: Can't disable Topic'it
I also sent a ticket.


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SLGray- Administrator
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TonnyKamper likes this post
Re: Can't disable Topic'it
hello,
thank you for this report. we also reproduce the problem. a patch is being developed.
we'll get back to you as soon as it's online
regards
Debug code : #4136
thank you for this report. we also reproduce the problem. a patch is being developed.
we'll get back to you as soon as it's online
regards
Debug code : #4136
The Godfather- Administrator
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TonnyKamper likes this post
Re: Can't disable Topic'it
Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.
TrasHead03- New Member
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Posts : 3
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Location : Philippines
Re: Can't disable Topic'it
TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.
Please open your own thread if you having a problem with your forum.
|
skouliki- Manager
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Location : Greece
Re: Can't disable Topic'it
Hi @TrasHead03
Please read the following topic.
https://help.forumotion.com/t158158-topic-it-app-the-end-of-an-adventure
Please read the following topic.
https://help.forumotion.com/t158158-topic-it-app-the-end-of-an-adventure
Ape- Administrator
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Posts : 17636
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Language : fluent in dork / mumbojumbo & English haha
Re: Can't disable Topic'it
Ape wrote:Hi @TrasHead03
Please read the following topic.
https://help.forumotion.com/t158158-topic-it-app-the-end-of-an-adventure
Hi Ape, Thank you so much...
I am confused on PWA , how to do it. I don't know how to invite my members to install it... i don't see any notifications as welll.
please help... thanks.
TrasHead03- New Member
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Posts : 3
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Language : English
Location : Philippines
Re: Can't disable Topic'it
Hello,
The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect
TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.
The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect
The Godfather- Administrator
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Re: Can't disable Topic'it
new thread about the same issue opened by the member @TrasHead03 here https://help.forumotion.com/t160471-help-on-progressive-web-app-pwa#1120339
skouliki- Manager
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Posts : 12335
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Language : English,Greek
Location : Greece

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