The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Can't disable Topic'it

+3
Ape
SLGray
Zeta
7 posters

Go down

Solved Can't disable Topic'it

Post by Zeta September 12th 2019, 11:35 pm

Today I discovered that I'm unable to disable Topic'it. The options are there in the administration panel like they always have been but when I select "no" for everything and click "save" instead of saving the choices it loads to a blank page. I have to go back to my forum and back to the admin panel where the choices aren't saved.
What's wrong with the admin panel?
And is there an alternative way to disable topic'it?
If I can't I might have to delete this particular forum of mine.
Zeta
Zeta
Forumember

Posts : 211
Reputation : 2
Language : English

Back to top Go down

Solved Re: Can't disable Topic'it

Post by SLGray September 13th 2019, 12:07 am

Does this happen on all devices and browsers?


Can't disable Topic'it Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51520
Reputation : 3523
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Can't disable Topic'it

Post by Zeta September 13th 2019, 12:32 am

SLGray wrote:Does this happen on all devices and browsers?
It does on all the ones I have available. I've tried on 3 different computers each with different operating systems, 2 phones, chrome, firefox, internet explorer, and 3 different wifi networks. I've tried hitting enter instead of actually clicking the "save" button, I've tried not changing any of the options saving both through "save" and the enter key. Regardless of what I use to access my forum or how I try to save the options I get a blank page and nothing actually saving.
Other settings seem to be working just fine. I can save widgets, character sheets, sharing options, etc. just fine. As far as I can tell it's just the Topic'it setting that aren't working.
I can use css to hide the Topic'It button, but that doesn't actually fix the problem. It basically just throws a blanket over it until this issue can be fixed.
Zeta
Zeta
Forumember

Posts : 211
Reputation : 2
Language : English

Back to top Go down

Solved Re: Can't disable Topic'it

Post by SLGray September 13th 2019, 12:52 am

Ok.  I just tried on my forum.  You are correct about what happens.


Can't disable Topic'it Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51520
Reputation : 3523
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Can't disable Topic'it

Post by Ape September 13th 2019, 12:52 am

YES this is a bug I have tested this and found the same problem.

I have sent a report to our team for someone to look and fix this bug.
I have moved this to our tech team forum as this is a global problem.

Video of the problem
Can't disable Topic'it Ezgif_33


Can't disable Topic'it Left1212Can't disable Topic'it Center11Can't disable Topic'it Right112
Can't disable Topic'it Ape_b110
Can't disable Topic'it Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19363
Reputation : 2006
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

TonnyKamper likes this post

Back to top Go down

Solved Re: Can't disable Topic'it

Post by SLGray September 13th 2019, 1:21 am

I also sent a ticket.


Can't disable Topic'it Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51520
Reputation : 3523
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

TonnyKamper likes this post

Back to top Go down

Solved Re: Can't disable Topic'it

Post by The Godfather September 13th 2019, 3:16 pm

hello,

thank you for this report. we also reproduce the problem. a patch is being developed.

we'll get back to you as soon as it's online

regards

Debug code : #4136
The Godfather
The Godfather
Administrator
Administrator

Posts : 5316
Reputation : 844

TonnyKamper and Jucarese like this post

Back to top Go down

Solved Re: Can't disable Topic'it

Post by TrasHead03 June 17th 2021, 9:49 am

Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.
TrasHead03
TrasHead03
New Member

Male Posts : 3
Reputation : 1
Language : English
Location : Philippines

https://lagunamotoclub.forumotion.com/

Back to top Go down

Solved Re: Can't disable Topic'it

Post by skouliki June 17th 2021, 10:59 am

TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.


Please open your own thread if you having a problem with your forum.
Please read our forum rules:ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 15352
Reputation : 1705
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Can't disable Topic'it

Post by Ape June 17th 2021, 12:43 pm



Can't disable Topic'it Left1212Can't disable Topic'it Center11Can't disable Topic'it Right112
Can't disable Topic'it Ape_b110
Can't disable Topic'it Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19363
Reputation : 2006
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Can't disable Topic'it

Post by TrasHead03 June 18th 2021, 10:40 am



Hi Ape, Thank you so much...

I am confused on PWA , how to do it. I don't know how to invite my members to install it... i don't see any notifications as welll.

please help... thanks.
TrasHead03
TrasHead03
New Member

Male Posts : 3
Reputation : 1
Language : English
Location : Philippines

https://lagunamotoclub.forumotion.com/

Back to top Go down

Solved Re: Can't disable Topic'it

Post by The Godfather June 18th 2021, 2:55 pm

Hello,

TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.

The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect
The Godfather
The Godfather
Administrator
Administrator

Posts : 5316
Reputation : 844

Shek, TonnyKamper and tikky like this post

Back to top Go down

Solved Re: Can't disable Topic'it

Post by skouliki June 18th 2021, 6:14 pm

new thread about the same issue opened by the member @TrasHead03 here https://help.forumotion.com/t160471-help-on-progressive-web-app-pwa#1120339
skouliki
skouliki
Manager
Manager

Female Posts : 15352
Reputation : 1705
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Can't disable Topic'it

Post by skouliki June 23rd 2022, 8:32 am

Cycling Road wrote:Ni hao

Please speak in English, as this is an English support forum.
Please read our forum rules:  ESF General Rules


Please don't hijack another member’s topic's.
Please open your own thread if you having a problem with your forum.
Please read our forum rules:ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 15352
Reputation : 1705
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Can't disable Topic'it

Post by matt4116 December 10th 2023, 4:14 am

The Godfather wrote:Hello,

TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.

The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect
Thank you so much for clarifying this, Thanks this was very helpful. Smile
matt4116
matt4116
New Member

Posts : 7
Reputation : 1
Language : english

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum