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Domain name

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Solved Domain name

Post by Santosan October 28th 2019, 5:47 pm

Hi.
After domain name had expired for ten days i renewed the subscription at October the 24th. Until today domain name hasn't changed back to mygarminsatnav.net.

Thanks
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Solved Re: Domain name

Post by Ape October 28th 2019, 6:33 pm

Hello & thank you for getting in touch with us today.
Do you have one of our Packages installed on your forum ?

Please Note that if your address has ran out and you have just asked for it to be renewed it can take up to 2 to 5 working days to be re installed on your forum


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Domain name  Ape_b110
Domain name  Ape1010
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Solved Re: Domain name

Post by Santosan October 28th 2019, 7:24 pm

I have the advanced package installed. I guess have to wait for a few more days.

Thank you for the fast response.
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Solved Re: Domain name

Post by SLGray October 28th 2019, 8:10 pm

You said it expired,  Did you renew the domain name?


Domain name  Slgray10

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Solved Re: Domain name

Post by Santosan October 28th 2019, 9:53 pm

Yes i did, renewed the subscription at October the 24th
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Solved Re: Domain name

Post by SLGray October 28th 2019, 10:14 pm

So you renewed the domain name and purchased an advanced or a premium package?


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Solved Re: Domain name

Post by Ape October 28th 2019, 11:05 pm

Please can you take a look at the following settings for me.

ACP >> General Tab >> Forum >> Forum address >> Personalized domain name Tab >> Force the URL redirection :

Is it set to yes or no ?

If it's set to NO please change it to yes then save.


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Solved Re: Domain name

Post by Santosan October 29th 2019, 6:12 am

This is what i get.

Domain name  Screen10

If it helps two more screenshots

Domain name  Screen11

Domain name  Screen12
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Solved Re: Domain name

Post by The Godfather October 29th 2019, 10:09 am

hello @Santosan

a problem did occur during the implementation of your domain name, which caused the problem. a patch has already been sent online and your forum is already responding to your custom domain currently

we apologize for the inconvenience caused :rose:
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Solved Re: Domain name

Post by Santosan October 29th 2019, 11:10 am

Domain name fixed, thank you for your time and effort.
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Solved Re: Domain name

Post by skouliki October 29th 2019, 11:28 am

marked as solved

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
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