manually renew your domain with an additional 1200 credits

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Solved manually renew your domain with an additional 1200 credits

Post by SEAMUS MAC on November 18th 2019, 8:35 pm

We have now deleted our custom Domain name and would like to renew forum for 1200 credits we only have 3 days to do it have not yet worked out how to renew our basic package help please we are in Credits management
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Solved Re: manually renew your domain with an additional 1200 credits

Post by jucarese on November 18th 2019, 8:43 pm

If you have deleted the custom domain name, you do not need to renew anything.
The 1200 credits are to buy or renew the domain, but as you say you have eliminated it, I do not understand this query.
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Solved Re: manually renew your domain with an additional 1200 credits

Post by APE on November 18th 2019, 9:14 pm

You must at least have an advanced package before you can buy a domain name.

I am not sure why you deleted your domain name to start off with all you had to do is renew it when you gor the warning on your ACP.


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Solved Re: manually renew your domain with an additional 1200 credits

Post by SEAMUS MAC on November 19th 2019, 10:12 am

@APE wrote:You must at least have an advanced package before you can buy a domain name.

I am not sure why you deleted your domain name to start off with all you had to do is renew it when you gor the warning on your ACP.

Because it was to expensive we just want the basic package now.
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Solved Re: manually renew your domain with an additional 1200 credits

Post by jucarese on November 19th 2019, 10:59 am

cheaper package to buy a domain, is advanced, if you wanted to change the package does not have to delete your domain, you only owed expect the current package, expire, which can now be difficult for you again find the same domain available..
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Solved Re: manually renew your domain with an additional 1200 credits

Post by SEAMUS MAC on November 19th 2019, 1:42 pm

@jucarese wrote:cheaper package to buy a domain, is advanced, if you wanted to change the package does not have to delete your domain, you only owed expect the current package, expire, which can now be difficult for you again find the same domain available..

We have purchased 1380 credits and now just need to renew for another year but just do not see how to do it just want to therefore manually renew your domain with an additional 1200 credits.
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Solved Re: manually renew your domain with an additional 1200 credits

Post by jucarese on November 19th 2019, 2:50 pm

https://help.forumotion.com/t155627-forumotion-packages?highlight=packages
First buy package,after purchase credits to renew the domain ,If you have no package you can not renew the domain
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Solved Re: manually renew your domain with an additional 1200 credits

Post by APE on November 19th 2019, 3:57 pm

First you need to buy the package  you can pay monthly for this part by making an monthly payment with paypal.
manually renew your domain with an additional 1200 credits Ezgif_38

Once you have your package  yearly or monthly then you can use your credits to buy your domain name.

If your Domain name is not free any more we may still have the address under our power so we can make a ticket asking our head office to take the credits and re add your domain name to your forum.


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Solved Re: manually renew your domain with an additional 1200 credits

Post by SEAMUS MAC on November 19th 2019, 5:08 pm

@APE wrote:First you need to buy the package  you can pay monthly for this part by making an monthly payment with paypal.
manually renew your domain with an additional 1200 credits Ezgif_38

Once you have your package  yearly or monthly then you can use your credits to buy your domain name.

If your Domain name is not free any more we may still have the address under our power so we can make a ticket asking our head office to take the credits and re add your domain name to your forum.
Thanks we are a small club and do not have a credit card or a pay pal account so do not know how we get out of this one ?
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Solved Re: manually renew your domain with an additional 1200 credits

Post by The Godfather on November 20th 2019, 10:47 am

hello @SEAMUS MAC

unfortunately, you have no other solution than to activate at least advanced package to be able to use your domain name
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Solved Re: manually renew your domain with an additional 1200 credits

Post by skouliki on December 3rd 2019, 8:05 am

hello

is this solved?
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Solved Re: manually renew your domain with an additional 1200 credits

Post by brandon_g Yesterday at 6:04 pm

Since it has been several weeks since the last reply to this thread, I am going to go ahead and archive it. If you need it reopened, please feel free to pm any manager or support mod the link to this thread and we will unlock it for you. Wink

Topic mark solved and archived


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Remember to mark your topic manually renew your domain with an additional 1200 credits Solved15 when a solution is found.
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