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Ads problem

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Solved Ads problem

Post by TamDonCo January 15th 2020, 3:02 pm

Hi

I am in Advanced Package and I still see ads after I logined, please investigate

my forum

nhomcho.com

or

nhomcho.forummotion.com

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Solved Re: Ads problem

Post by skouliki January 15th 2020, 3:22 pm

hello

did you click to disable the ads when you subscribe to the package ?

here is the tutorial https://help.forumotion.com/t155623-disabling-ads-on-your-forum
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Solved Re: Ads problem

Post by TamDonCo January 15th 2020, 3:24 pm

I do not know, I subscribe monthly for MANY YEARS and suddenly it happens
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Solved Re: Ads problem

Post by skouliki January 15th 2020, 3:48 pm

go here Misc > Credits management > Spend credits > Ads.
and see
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Solved Re: Ads problem

Post by TamDonCo January 15th 2020, 3:50 pm

The ads are not disabled.

How do I turn it on ?
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Solved Re: Ads problem

Post by skouliki January 15th 2020, 3:54 pm

please read the tutorial i posted above
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Solved Re: Ads problem

Post by TamDonCo January 15th 2020, 3:57 pm

It does not work, I can not do anything

I am in advanced package and can not do anything

I try to disbale ads but I can not
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Solved Re: Ads problem

Post by TamDonCo January 15th 2020, 3:59 pm

Any phone support so I can talk directly ??
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Solved Re: Ads problem

Post by skouliki January 15th 2020, 4:06 pm

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules:  ESF General Rules

we do not have phone support 
please post a screenshot with the result
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Solved Re: Ads problem

Post by SLGray January 15th 2020, 8:29 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules:  ESF General Rules


Ads problem Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Ads problem

Post by TamDonCo January 17th 2020, 9:01 pm

Update

I can not do anything so I have to unsubscribe and subscribe again

Mod, close the ticket
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Solved Re: Ads problem

Post by brandon_g January 18th 2020, 3:53 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


Ads problem Brando10
Remember to mark your topic Ads problem Solved15 when a solution is found.
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Ads problem Scre1476
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