mention feature @

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Solved mention feature @

Post by KimberlyV on March 17th 2020, 3:53 pm

mention feature   @ Picture1




I cant get the @ next to members names to allow me to mention them in reply


I added a screen shot to original question I asked in group
Ive tried deleting forum cookies and anything anyone suggested. It works for everyone else. I can type their name with the @ and it works bur not when I click the @ under their avatar


Last edited by KimberlyV on March 22nd 2020, 2:26 pm; edited 1 time in total
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Solved Re: mention feature @

Post by brandon_g on March 17th 2020, 7:24 pm

Hello,

When your tagging a user, are you putting quotation marks before and after the username? This is the most effective method to ensure the tag works correctly.

For example, if you were to tag me, here is how you should do it:

Code:
@"brandon_g"

This is especially true if a username has spaces of symbols in it.

P.s Could you please provide the url of the forum on which you having the issue on.

-Brandon


mention feature   @ Brando10
Remember to mark your topic mention feature   @ Solved15 when a solution is found.
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Solved Re: mention feature @

Post by SLGray on March 17th 2020, 7:27 pm

Do you have the feature activate?  If yes, is the usernames you are trying to mention have special characters or spaces?


mention feature   @ Slgray10
mention feature   @ Ssshfm13

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: mention feature @

Post by APE on March 17th 2020, 9:29 pm


i use this it makes it much more faster and easy to use Wink


mention feature   @ Left1212mention feature   @ Center11mention feature   @ Right112
mention feature   @ Ape_b110
mention feature   @ Ssshfm13
mention feature   @ Ape1010
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Solved Re: mention feature @

Post by KimberlyV on March 20th 2020, 11:28 am

https://escapefromreality.forumotion.co.uk/


I can "mention" in my other group where it has that feature @next to their name under avatar...just not EFR group. Look at my screen shot above...
See the @ next to my name under avatar? That's what wont work for me to mention when I click on the @. if I just add the @ it works...but its quicker to mention/tag members if you click on that icon under their avatar. Make sense???
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Solved Re: mention feature @

Post by APE on March 20th 2020, 12:36 pm

What forum version are you trying this on ?
and did you follow this part
The method of installation will be via JavaScript, so make sure to navigate to JavaScript codes management in your Administration Panel. Wink
( Administration Panel > Modules > JavaScript codes management )

If you've recently created a forum, be sure that you enabled JS codes management by choosing Yes.


The first two scripts provided are optimized for all forum versions, provided you have not heavily modified your templates. You will see a variable at the top of these scripts titled version. Be sure to change the number to the one that corresponds to your forum version. The options are :

0 : PHPBB2
1 : PHPBB3
2 : PUNBB
3 : INVISION


mention feature   @ Left1212mention feature   @ Center11mention feature   @ Right112
mention feature   @ Ape_b110
mention feature   @ Ssshfm13
mention feature   @ Ape1010
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Solved Re: mention feature @

Post by KimberlyV on March 21st 2020, 1:22 pm

Im not the admin....


The feature used to work for me and it works for everyone else....it no longer works for me.
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Solved Re: mention feature @

Post by skouliki on March 21st 2020, 2:34 pm

please advise the admin to come here to get some help.... if you are not the admin we cant do anything
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Solved Re: mention feature @

Post by APE on March 21st 2020, 4:05 pm

90% of the time just a basic clear of your browser can fix most problems

Please try and clear your browser cache


mention feature   @ Left1212mention feature   @ Center11mention feature   @ Right112
mention feature   @ Ape_b110
mention feature   @ Ssshfm13
mention feature   @ Ape1010
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Solved Re: mention feature @

Post by KimberlyV on March 22nd 2020, 2:26 pm

TY anyway for trying
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Solved Re: mention feature @

Post by skouliki on March 22nd 2020, 2:37 pm

@APE wrote:90% of the time just a basic clear of your browser can fix most problems

Please try and clear your browser cache

did you try this ?
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Solved Re: mention feature @

Post by skouliki on March 22nd 2020, 3:01 pm

marked as solved

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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