This domain has expired and is pending renewal or deletion.

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Solved This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 2nd 2020, 9:06 pm

Hello,

I connected an external domain and am now faced with a message saying "This domain has expired and is pending renewal or deletion." everytime I go to visit my domain

And it just shows a directory of forums and a button to go to my original forum address

Any solution to this?

screenshots below
also my domain name page has a weird "days left" error

This domain has expired and is pending renewal or deletion. Screen10
This domain has expired and is pending renewal or deletion. Screen11


Last edited by Ali Nasser on June 3rd 2020, 10:21 am; edited 2 times in total
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by brandon_g on June 2nd 2020, 9:12 pm

Hello,

Was the domain purchased outside of Forumotion? If so, you will need to renew it through whatever domain registrar you purchased the domain name through.

-Brandon


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 2nd 2020, 9:14 pm

@brandon_g wrote:Hello,

Was the domain purchased outside of Forumotion? If so, you will need to renew it through whatever domain registrar you purchased the domain name through.

-Brandon

Hey Brandon, thank you for your quick reply.
Actually I have just purchased the domain today and then I set up the CNAME and it all went okay.. I thought.
and now I have this issue.
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by brandon_g on June 2nd 2020, 10:04 pm

Would you be able to provide for me a screenshot of what this part of the admin panel says:

Admin Panel-->General-->Forum-->Forum Address-->Personalized Domain Name

Also bare in mind that it can take a couple days in some cases for domains to propagate.

-Brandon


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 2nd 2020, 10:07 pm

@brandon_g wrote:Would you be able to provide for me a screenshot of what this part of the admin panel says:

Admin Panel-->General-->Forum-->Forum Address-->Personalized Domain Name

Also bare in mind that it can take a couple days in some cases for domains to propagate.

-Brandon

Here you go, hope this helps:
This domain has expired and is pending renewal or deletion. Screen12
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by brandon_g on June 3rd 2020, 1:19 am

Try clicking force the redirection and see if it helps.


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 1:25 am

@brandon_g wrote:Try clicking force the redirection and see if it helps.

Just tried it and it now when I click "forum address" it automatically goes to that website directory page so I can't access the forum address section anymore now...
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by SLGray on June 3rd 2020, 2:27 am



This domain has expired and is pending renewal or deletion. Slgray10
This domain has expired and is pending renewal or deletion. Ssshfm13

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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 2:28 am


Yes, that is correct. @SLGray
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by brandon_g on June 3rd 2020, 3:24 am

@Ali Nasser wrote:
@brandon_g wrote:Try clicking force the redirection and see if it helps.

Just tried it and it now when I click "forum address" it automatically goes to that website directory page so I can't access the forum address section anymore now...

Disable the option again. You may need to contact support for where you bought the domain because either there is a problem on their end or the cname is set up wrong. In either case they can help you better then we can I think.


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 3:35 am

@brandon_g wrote:
@Ali Nasser wrote:
@brandon_g wrote:Try clicking force the redirection and see if it helps.

Just tried it and it now when I click "forum address" it automatically goes to that website directory page so I can't access the forum address section anymore now...

Disable the option again. You may need to contact support for where you bought the domain because either there is a problem on their end or the cname is set up wrong. In either case they can help you better then we can I think.

I just checked with them.
Is it possible to just disconnect my domain again from my forum and I just buy another domain using the forum tools?
@SLGray @Brandon_g
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by brandon_g on June 3rd 2020, 3:42 am

I don't think so unless you buy a whole different domain, unless you get the company you got the domain from to refund you and release the domain it will be registered for a year with them.


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 3:46 am

@brandon_g wrote:I don't think so unless you buy a whole different domain, unless you get the company you got the domain from to refund you and release the domain it will be registered for a year with them.

No, I meant, I will just buy a NEW domain using forumotion ACP
but all I need is forumotion to disconnect this current domain from my forum because I can't delete the connection with giftcardcity
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by SLGray on June 3rd 2020, 5:03 am

You can do it  yourself.  Just remove it from the AP.  Also delete the record form where you got the domain name.


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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 9:08 am

@SLGray wrote:You can do it  yourself.  Just remove it from the AP.  Also delete the record form where you got the domain name.

The problem with that is that I can't do it in my AP.

This is what I see in my AP.

This domain has expired and is pending renewal or deletion. Screen13
This domain has expired and is pending renewal or deletion. Screen14
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by The Godfather on June 3rd 2020, 10:07 am

Hello,

The team just solved the issue, it should be OK now. Can you confirm please?

The domain was well acquired by the team but it simply lacked a last step to make everything functional.
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by Ali Nasser on June 3rd 2020, 10:20 am

@The Godfather wrote:Hello,

The team just solved the issue, it should be OK now. Can you confirm please?

The domain was well acquired by the team but it simply lacked a last step to make everything functional.

It works now thank you all so much!
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Solved Re: This domain has expired and is pending renewal or deletion.

Post by skouliki on June 3rd 2020, 12:13 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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