Final Resolution: Notifications not working; is there a fix?
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Final Resolution: Notifications not working; is there a fix?
In the locked thread, "Notifications not working; is there a fix?", I had marked the thread "SOLVED", but there was still an open question that had been asked by an administrator:
The question is perfectly reasonable. SL Gray asked it after I applied what I thought might be a fix—namely, toggling the "Start watching forum" off and then on again. Unfortunately, the thread was locked and moved to the Other Problems Archives before I had a chance to answer.
After applying the toggle to each forum and sub-forum, I waited for a new topic to be posted, but none were. So I logged out of my admin account and logged into my dummy user account that I use for testing, and I started a new topic.
Sure enough, I got an email notification about the new topic. So, the feature that had been broken was definitely FIXED by toggling the "Start watching forum" feature off and then on again.
I can't post this final resolution in the original thread because it has been locked. So I'm posting it here in a separate thread as a follow up. I would consider it rude not to reply to the admin's question. After all, he was genuinely curious as to whether the fix worked, and I appreciate the fact that he was trying to be helpful.
Thanks again to all who replied and helped resolve this matter.
SL Gray wrote:Has there been any new topics since you started watching a certain forum?
The question is perfectly reasonable. SL Gray asked it after I applied what I thought might be a fix—namely, toggling the "Start watching forum" off and then on again. Unfortunately, the thread was locked and moved to the Other Problems Archives before I had a chance to answer.
After applying the toggle to each forum and sub-forum, I waited for a new topic to be posted, but none were. So I logged out of my admin account and logged into my dummy user account that I use for testing, and I started a new topic.
Sure enough, I got an email notification about the new topic. So, the feature that had been broken was definitely FIXED by toggling the "Start watching forum" feature off and then on again.
I can't post this final resolution in the original thread because it has been locked. So I'm posting it here in a separate thread as a follow up. I would consider it rude not to reply to the admin's question. After all, he was genuinely curious as to whether the fix worked, and I appreciate the fact that he was trying to be helpful.
Thanks again to all who replied and helped resolve this matter.
Last edited by Vito on June 25th 2018, 8:03 am; edited 1 time in total
Re: Final Resolution: Notifications not working; is there a fix?
you are very welcome
is there any other issue on this matter is this solved?
is there any other issue on this matter is this solved?
Re: Final Resolution: Notifications not working; is there a fix?
skouliki wrote:you are very welcome
is there any other issue on this matter is this solved?
All issues have been solved. The only reason I didn't mark it "SOLVED" is because I didn't want it to get moved before SL Gray had a chance to see it, since it contains the answer to his question. Apparently, threads marked "SOLVED" get locked and moved quickly.
However, I just sent a link to this thread in a PM to SL Gray, so even if it gets locked and moved, the link will still work, and he'll see the answer to his question.
On that basis, I'm going to mark this one "SOLVED".
Thanks, amigo!
Re: Final Resolution: Notifications not working; is there a fix?
Sorry it was locked on you. This is definitelly solved now correct?
Remember to mark your topic when a solution is found.
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Re: Final Resolution: Notifications not working; is there a fix?
Thanks for answering my question. If this happens again that your topic is locked and archived, please send a PM to a staff member. We can unlock the topic and remove it from the archives.
Problem solved & topic archived.
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