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Member unable to post.

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Solved Member unable to post.

Post by nightflier Tue Apr 14, 2020 6:50 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Safari
Who the problem concerns : A few members
When the problem appeared : since registering
Forum link : https://allscalemodelling.forumotion.com

Description of problem

A new member get 'site cant be reached' message when attempting to post, however when I log in using their details I can post. He is keen to participate but I cannot advise him.


Last edited by nightflier on Thu Apr 16, 2020 5:45 am; edited 1 time in total
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Solved Re: Member unable to post.

Post by skouliki Tue Apr 14, 2020 6:56 am

Hello

Tell your member to clear the browser cookies and retry
Did the member tried with all browsers ?
What device is he/she using
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Solved Re: Member unable to post.

Post by nightflier Tue Apr 14, 2020 7:31 am

Thanks, will do, He is using an old PC. Will come back when he has tried.
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Solved Re: Member unable to post.

Post by SLGray Tue Apr 14, 2020 1:33 pm

So is the issue logging in or posting?  If it is posting, could you ask the member for a screenshot of the error message?


Member unable to post. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Member unable to post.

Post by nightflier Thu Apr 16, 2020 5:46 am

Thanks SLGray problem solved he used a different browser.
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Solved Re: Member unable to post.

Post by skouliki Thu Apr 16, 2020 5:46 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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