Domain name ---

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Solved Domain name ---

Post by pperera on May 17th 2020, 1:37 pm

Technical Details


Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Google Chrome
Screenshot of problem : no domain name
Who the problem concerns : Yourself
When the problem appeared : last week
Forum link : http://www.leisureinformatics.com

Description of problem

Hi please allow me to reinstate my domain name. due to coivd19, I forgot to buy credits and my domain name is not there any more. I dont know how to buy credits and reinstate the domain name.
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Solved Re: Domain name ---

Post by pperera on May 17th 2020, 1:38 pm

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Solved Re: Domain name ---

Post by skouliki on May 17th 2020, 2:14 pm

Hello

when did the domain expire?
do you have enough credits ? Domain name acquisition is only available for forums in Domain name --- 857436672 or Domain name --- 312592876 package
information here https://help.forumotion.com/t10579-custom-your-domain-name
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Solved Re: Domain name ---

Post by APE on May 18th 2020, 12:02 am

Hello Please PM me with your Email address and a link to this topic.

Once i have this i will ask our head office if the domain name is still live our end if it is then we can remove the credits from your account and then add your domain back for you.

Please note you Must have a live Domain name --- 857436672 OR Domain name --- 312592876 package installed on your forum before we can do this.

Regards.

APE.


Domain name --- Left1212Domain name --- Center11Domain name --- Right112
Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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Solved Re: Domain name ---

Post by APE on May 18th 2020, 12:28 am

Your PM has been received with thanks.
Please read our forum rules: ESF General Rules

Is This your address right now ?
https://leisureinformatics.board-directory.net/


Domain name --- Left1212Domain name --- Center11Domain name --- Right112
Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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Solved Re: Domain name ---

Post by Neptune- on May 18th 2020, 12:36 am

Hello,


@pperera wrote:When the problem appeared : last week
Forum link : http://www.leisureinformatics.com
... due to coivd19, I forgot to buy credits and my domain name is not there any more.

If problem really appeared last week, it would be OK, but your domain name expired on april 2nd, more than 6 weeks ago and there is no chance Forumotion could still control that domain

Additionnally, domain was renewable since beginning of February, and i really doubt Covid19 prevented you to renew so early.
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Solved Re: Domain name ---

Post by pperera on May 18th 2020, 1:31 am

Yes, Thank you very much
this is my forum. https://leisureinformatics.board-directory.net/

However, as you know, this is not my domain. can we reinstate my previous name by buying credits ? or do I have to go with the new one.
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Solved Re: Domain name ---

Post by APE on May 18th 2020, 1:39 am

You must have the credits on your account before we try and add your domain name again

Do you have the total credits on your Admin account and do you have at least a >>  Domain name --- 857436672  package  installed on your account ?

If yes then I will ask our head office to see if the domain name is still open to you.


Domain name --- Left1212Domain name --- Center11Domain name --- Right112
Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
APE
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Solved Re: Domain name ---

Post by APE on May 18th 2020, 2:25 am

I have sent a Ticket to our head office.

Please note our team are all working from home so it may take some time to get a reply.


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Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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Solved Re: Domain name ---

Post by pperera on May 18th 2020, 3:05 am

yes, I paid 10 min ago. not sure how long it would take the money to come through...

I got enough credits for a advance package. I really appreciate it.
regards
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Solved Re: Domain name ---

Post by APE on May 20th 2020, 12:15 am

Hello,

Good news we still have your Domain name in our hands.

Please make sure you have at least Domain name --- 857436672 Package installed on your forum as soon as you have done this Please let me know and I will ask our head office to add your domain name.


Domain name --- Left1212Domain name --- Center11Domain name --- Right112
Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
APE
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Solved domain name

Post by pperera on May 21st 2020, 1:42 am

@APE wrote:Hello,

Good news we still have your Domain name in our hands.

Please make sure you have at least Domain name --- 857436672 Package installed on your forum as soon as you have done this Please let me know and I will ask our head office to add your domain name.

Yes, I have changed my package to advance. Thank you very much


Last edited by pperera on May 21st 2020, 2:37 am; edited 1 time in total
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Solved Re: Domain name ---

Post by brandon_g on May 21st 2020, 2:35 am

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation. Thank you.
Please read our forum rules: ESF General Rules
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Solved Re: Domain name ---

Post by APE on May 22nd 2020, 1:52 am

Thank you our head office will get this done for you as soon as they can Smile

Best regards

APE.


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Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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Solved Re: Domain name ---

Post by APE on May 23rd 2020, 3:25 am

Hello @pperera the good news is your forum address is now active again.

Please make sure you re new your address before it runs out next time as we will not be doing this again.

your forum address is now found on
https://www.leisureinformatics.com/ and https://leisureinformatics.board-directory.net/


Domain name --- Left1212Domain name --- Center11Domain name --- Right112
Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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Solved Re: Domain name ---

Post by APE on May 24th 2020, 11:21 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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Domain name --- Ape_b110
Domain name --- Ssshfm13
Domain name --- Ape1010
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