Domain is not available at the moment

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In progress Domain is not available at the moment

Post by carmenta April 12th 2021, 7:21 pm

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Other
Screenshot of problem : https://i.ibb.co/dBYPSjD/domainproblem1.png https://i.ibb.co/mNCfNz3/domainproblem2.png
Who the problem concerns : All members
When the problem appeared : Yesterday
Forum link : http://www.hogwarts-rpg.com

Description of problem

So I don't know why but our domain is acting strange. I checked from the founder account and saw that we still have 356 days to use our domain; hogwarts-rpg.com Bu when we enter the paid domain into the bar, it directs people to https://hogwarts-rpg.forummotion.com again. It's not a huge deal of course, if it's not affecting any other services in the forum; but it's still annoying to not be able get what we pay for.

Is there a way to fix this? I waited for a day since we thought that it might be some dns or other issue but oh well, here we are.
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In progress Re: Domain is not available at the moment

Post by jucarese April 12th 2021, 9:26 pm

If you have not renewed your Forumotion package, the domain stops being linked into your forum.
Renew the package and your domain will point back towards your forum again
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In progress Re: Domain is not available at the moment

Post by SLGray April 12th 2021, 10:36 pm

Did you do a monthly or yearly payment for the package you have to use a domain name? Also have you renewed it?


Domain is not available at the moment Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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In progress Re: Domain is not available at the moment

Post by Ape April 12th 2021, 11:53 pm

My tools tell me that you are now on a FREE package on your forum.

If you want your domain name to work again you must have at least a advance package added to your forum account.


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